Mental Health Operations Manager - Residential

Collaborate with your direct supervisor to manage the program and facility, ensuring a safe, secure, and therapeutic treatment environment. Oversee milieu staff, promote a positive work culture, and maintain compliance with internal quality care, state licensing, and Joint Commission accreditation standards.

Responsibilities

• Assign tasks related to the admission and intake process to milieu staff.
• Support the patient discharge process and assign duties to milieu staff as necessary.
• Take notes during treatment team meetings regarding patient care and facility needs, and publish these for staff review.
• Facilitate weekly Community Meetings and other psychoeducational groups as needed.
• Provide oversight of groups led by milieu staff and assist as needed.
• Ensure adherence by the entire staff to the program schedule.
• Manage patient charts and complete audits in a timely manner.
• Oversee the entire hiring process of milieu staff, collaborating with the Executive Director and Human Resources to ensure efficient and adequate staffing.
• Train all new milieu staff within your scope and coordinate training with clinical team members as appropriate.
• Manage milieu employees' schedules to ensure all shifts are covered and staff are not incurring overtime hours.
• Oversee the timekeeping system to ensure timely submission of timecards to payroll and report any errors or corrections.
• Cover milieu shifts when needed.
• Serve as the Infection Control Officer and ensure staff adherence to Infection Control Protocols.
• Sit at a meal and/or snack with patients at least once per week.
• Maintain inventory of household and office supplies to ensure the facility is appropriately stocked.
• Monitor the budget to ensure the program stays within OpEx budgets.
• Maintain the facility and provide weekly feedback to the home office regarding any environment of care issues.
• Maintain the facility vehicle.
• Perform or assign emergency drills and ensure appropriate documentation is completed and submitted.
• Coordinate and communicate weekly community outings for approved patients.
• Participate in a weekly on-call rotation alternating with team members.

Requirements

• Bachelor's degree or three years of experience working within the mental health field, required.
• One year of management experience, preferred.

Schedule

• Full-time, Monday–Friday.
• On-site in Granite Bay, CA.

Pay

Pay range: $70,304 – $75,000.