Mental Health Facilitator- Day Treatment

About the role

We save lives while providing the opportunity for people to realize their healthy selves. Monte Nido Walden Waltham, located in Waltham, MA, is a primary eating disorder day treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Through partial hospitalization and intensive outpatient programming, clients participate in group and individual therapy, benefit from Monte Nido’s clinical, medical, psychiatric, and nutritional expertise, and experience real-life challenges. The Mental Health Facilitator position is responsible for providing direct patient support as well as therapeutic interventions in adherence to the philosophy and principles of Monte Nido. This is a full‑time position including day and evening hours, Monday‑Friday.

Responsibilities

• Provide a safe, comfortable environment and therapeutic milieu for patients.
• Model therapeutic eating habits by eating provided programmatic meals and snacks aligned with the company’s nutrition philosophy to completion throughout shift.
• Engage with patients in a way aligned with the company’s therapeutic approach.
• Deliver curriculum to groups as needed, communicating and escalating situations appropriately.
• Run assigned groups independently; co‑facilitate groups with others as needed, supporting engagement and attendance.
• Internalize feedback from manager on interactions with team and clients and work to improve.
• Present professionally, reflecting the standards of care of Monte Nido.
• Monitor patient safety (including eating‑disordered behaviors) during the program day and intervene with recovery‑focused directives when appropriate.
• Participate in and monitor daily meals and snacks; facilitate meal pre‑planning and meal process groups; eat with clients during meals and snacks.
• Check in with clients as needed (e.g., if not in attendance) and escalate absences in real time to ensure follow‑up.
• Coordinate collection of outcome and client satisfaction surveys during treatment.
• Document in daily reports and patient meal logs all information, interactions, communications, behaviors, and interventions in a timely fashion; update group and meal notes within 24 hours, noting attendance and relevant details.
• Participate in weekly to bi‑weekly staff meetings and treatment team for personal and professional growth and team cohesion.
• Demonstrate knowledge and awareness of a patient’s total needs (psychosocial, physical, developmental, spiritual, cultural) and address them appropriately.
• Have working knowledge of the program’s policies and enforce them with clients in group as needed.
• Adhere to and follow Monte Nido & Affiliates policies and procedures, including work schedule, time and attendance, and time off.
• Use tact and sensitivity in communicating effectively and respectfully with patients, families, co‑workers and others.
• Maintain confidentiality of patient records and communications.
• Maintain the values and philosophy of the mission statement of Monte Nido.
• Recommend quality and/or process improvement initiatives to perform job functions more effectively and efficiently.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in counseling or similar field strongly preferred.
• Minimum of two years’ experience in a relevant health‑related field.
• Group therapy experience preferred.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance coverage
• Retirement
• Company‑paid life insurance, AD&D, and short‑term disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid time off
• Professional development
• And many more!

Pay

$23.00‑$28.00 per hour, depending on education and experience.

Schedule

Full‑time position including day and evening hours, Monday‑Friday.