Mental Health Coordinator II / Lead Mental Health Specialist

About the role

We are seeking an experienced Mental Health Coordinator II (MHC II) to provide leadership, coordination, and direct support within a residential setting. This role supports individuals with significant behavioral and mental health needs while partnering with supervisors, staff, and support teams to ensure consistent, person-centered services.

Responsibilities

• Coordinate services including finances, activities, program services, behavioral supports, family involvement, education/vocational services, healthcare, nutrition, and household management
• Assist the supervisor in maintaining consistency in programming, individual care, and communication with staff and support team members
• Create and manage staff schedules
• Implement and support behavior support plans, treatment plans, functional assessments, individualized support plans, and person-centered plans
• Provide direct care and fulfill Behavioral Support Staff responsibilities during all direct care shifts
• Use de-escalation, crisis intervention, and positive support techniques when working with individuals who have complex needs
• Maintain professional and therapeutic relationships with individuals served and support teams
• Travel and provide support to programs within a designated region, as assigned by the Director

Requirements

• High school diploma or GED
• Valid driver’s license and proof of auto insurance
• Minimum of three years’ experience delivering behavioral health services
• Basic computer skills
• At least one year of lead staff experience in residential services, a two-year degree in a related field, or demonstrated leadership among peers in behavioral services
• Experience supporting individuals with significant mental health symptoms, including physical or verbal aggression, property destruction, chemical dependence, brain injury, and cognitive impairments

Physical Requirements

• Ability to stand, walk, bend, squat, and remain active for extended periods
• Ability to lift up to 50 lbs

Skills & Abilities

• Demonstrated experience using de-escalation techniques, conflict resolution, and person-centered support methods
• Strong counseling and assessment skills through observation and interviews
• Ability to follow plans of care and implement crisis intervention strategies
• Strong communication skills, including the ability to read, write, and speak English clearly
• Ability to assess situations, make sound judgments, and anticipate outcomes
• Ability to work independently and collaboratively as part of a team
• Strong time management, prioritization, and self-management skills
• Ability to maintain a positive, professional, and therapeutic rapport with individuals served

Benefits

• Wage range: $23-26/hr
• Retention Bonus: May be eligible for up to $3000 bonus
• Comprehensive Benefits: Medical, Vision, Dental Insurance (for full-time employees)
• Supplemental Insurance, Life Insurance, and more
• Retirement Savings: 401(k) with up to a 3% employer match
• Paid Time Off that increases with tenure, including PTO Donation options
• Employee Perks: National Brand Discounts, Employee Referral Program, and access to Tapcheck (get 50% of your pay before payday)
• Growth & Development: Access to career growth opportunities, paid training, and mentorship
• Mileage Reimbursement for travel
• Paid Training and Orientation

Schedule

• Full-time schedules available
• Prepared to work some weekend shifts and holidays