Jobs · OTHR · Florida

Memory Care Program Coordinator

Brookdale · Jacksonville, FL · 1 mo ago
OTHRFull-time

Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity.

About Us

Brookdale is a nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn. We provide:

  • Gracious hospitality and neighborliness for our residents and families.
  • Home-like feel and all-around comfort for residents and visiting family members.
  • Entertaining events and gatherings so residents can find connections in groups and 1:1 settings.
  • Industry leadership in clinical care.
  • Extensive corporate support including a robust training program.

Grow your career with Brookdale! Opportunities for advancement include positions such as Clare Bridge Program Managers, Resident Programs Coordinators, and Business Office Managers.

Responsibilities

In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates, and facilitates a calendar of person-centered, dementia-friendly programs that meet the specific needs of each resident within the dementia care community. Provides person-centered programs while engaging residents in meaningful and purposeful dementia care programs, enhancing their quality of life.

  • Designs a 7-day-a-week person-centered program that is engaging, creative, and meets the needs and interests of individual residents.
  • Promotes and engages residents in the 7 domains of well-being programs in a dementia-friendly structured environment, including sensory-focused small group programming for residents who cannot participate in larger group settings.
  • Develops a monthly calendar in partnership with residents based on shared interests.
  • Ensures person-centered special events and daily path programs are scheduled and executed as planned.
  • Ensures dementia care programs comply with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations, and meet Brookdale’s mission, policies, procedures, and dementia care standards.
  • Collaborates with community leadership to educate and provide resources to families and associates regarding Alzheimer’s disease and other dementias, including how to engage residents and lead programs. Facilitates dementia-focused in-services, family events, and computer-based training for associates, including Understanding Alzheimer’s & Dementia Care (UADC) as required.
  • May provide direct supervision of Clare Bridge Program Assistant(s), including hiring, coaching, counseling, and documenting corrective action. Completes job performance evaluations and may act in a supervisory capacity in the absence of the Manager or Executive Director.
  • Plans, coordinates, decorates, and participates in special events, including holidays, signature programs, National Walk to End Alzheimer’s, family socials, educational, and marketing events.
  • Reports changes in residents’ overall health to the clinical partner, including behavioral changes, and collaborates on interventions.
  • Oversees social media content to ensure alignment with Brookdale’s culture, brand, and standards.
  • Plans and schedules programming events outside the community, which may include driving a community motor vehicle.
  • Maintains and adheres to the department’s monthly budget and expense control; may manage the volunteer program.
  • Performs personal care, housekeeping, and dietary responsibilities as needed to maintain service quality in accordance with Clare Bridge Program standards. Completes required training and qualifications based on state regulations.

Requirements

  • Bachelor’s Degree in therapeutic recreation, gerontology, education, or a related field preferred.
  • Minimum two years of direct programming experience with older adults and persons with dementia preferred; or equivalent combination of education and experience.
  • Valid driver’s license and a current 3-year driving abstract with no more than one moving violation (commercial driver’s license may be required based on community needs).

Skills

  • Working knowledge of dementia care and programming for older adults.
  • Basic analytic ability and problem-solving using standard procedures and precedents.
  • Basic typing skills and proficiency with PCs and word processing software, preferably in the Microsoft Windows environment.
  • Ability to use independent judgment within established guidelines.
  • Strong collaboration and communication skills with residents, families, and associates.

Physical Demands and Working Conditions

  • Standing, walking, sitting, and use of hands and fingers to handle or feel.
  • Reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling.
  • Talking or hearing; ability to lift up to 50 pounds.
  • Vision requirements for interaction with co-workers, residents, or vendors.
  • Occasional weekend, evening, or night work to ensure shift coverage.
  • Possible exposure to communicable diseases, infections, latex, blood-borne pathogens, various drugs, chemicals, or biological hazards.
  • Potential injury from transferring, repositioning, or lifting residents; falls, burns, odors, or cuts from equipment.
  • Occasional travel required.

Benefits

Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Part- and Full-Time Benefits Eligibility

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Associate assistance program.
  • Employee discounts and referral program.
  • Early access to earned wages for hourly associates (outside of CA).
  • Optional voluntary benefits including ID theft protection and pet insurance.

Full-Time Only Benefits Eligibility

  • Paid Time Off and paid holidays.
  • Company-provided life insurance.
  • Adoption benefit.
  • Short- and long-term disability.
  • Flexible Spending Accounts and Health Savings Account.
  • Optional life and dependent life insurance.
  • Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan.
  • Tuition reimbursement.

To support associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with the company for at least a year.

Temporary associates are not benefits-eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active-duty military personnel, and military spouses are encouraged to apply.

Pay

Base pay is determined by applicant’s skills and experience.

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