Memory Care Program Assistant

Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity.

About Us

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.

About the Role

Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person-centered, dementia-friendly programs that meet the specific needs of each and all residents within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, assists in providing person-centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community, enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests, and preferences are honored in the provision of care and programming.

Responsibilities

• Supports the implementation of a person-centered program to meet individual needs and interests of the residents.
• Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional, and physical – in a dementia-friendly structured environment; including sensory-focused small groups for residents who cannot participate in a large group setting.
• Assists the Program Manager or Coordinator in the review of individual resident’s service plans and completes program documentation, as required by Brookdale standards or state requirements.
• Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures, and standards.
• Assists in providing guidance and resources to associates on the importance of programming/engagement and other areas regarding the quality of life for residents.
• Coordinates and participates in special events at the community including family socials, marketing/sales, and open houses.
• Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents’ personal needs and successes.
• Assists Manager or Coordinator with meeting the department’s quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST).
• Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle.
• Assists with the volunteer program, including training and supervising volunteers.
• Performs personal care, housekeeping, and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards.

Requirements

• High School Diploma or equivalent required. Associate Degree preferred.
• Minimum one year of previous experience with older adults and persons with dementia preferred; or equivalent combination of education and experience.
• Must have a valid driver’s license and a current 3-year driving abstract with no more than one moving violation as a condition of employment.

Skills

• Basic knowledge of PCs and word processing software, preferably in a Microsoft Windows environment.
• Effective oral and written communication skills.
• Basic level of skill to follow written or verbal instructions.
• Basic technical skills to complete repetitive and well-defined duties.
• Basic knowledge of the organization to answer routine questions.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 50 pounds
• Vision
• Requires interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work if needed to ensure shift coverage
• On-Call on an as-needed basis
• Possible exposure to communicable diseases and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infections, or biological hazards
• Requires travel: occasionally

Benefits

Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Part- and Full-Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full-Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, and hospital indemnity insurance, and legal plan
• Tuition reimbursement

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Temporary associates are not benefits-eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active-duty military personnel, and military spouses are encouraged to apply.