Membership Specialist
UFC GYM · Honolulu, HI · 5 mo ago
On-siteOTHRFull-time
Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Wellness resources
Key Responsibilities
- Sales & Community Outreach
- Lead Generation: Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Appointment Setting: Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- The Fitness Tour: Deliver a world-class tour to 100% of guests, showcasing our MMA-inspired facility and training programs.
- Closing: Confidently present membership options and help new members enroll in the plan that best fits their goals.
- Member Experience & Engagement
- First Impressions: Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Member Integration: Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Brand Ambassador: Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Operations & Teamwork
- Collaboration: Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Data Integrity: Accurately track leads, guest data, and sales activity in the gym management system.
- Club Standards: Assist in maintaining a clean, safe, and professional environment for all members and guests.
Qualifications
- Strong understanding of sales practices
- Previous experience in fitness, retail, or hospitality is highly preferred
- Excellent interpersonal communication and the ability to build rapport quickly with diverse groups of people
- Basic computer proficiency and comfort using lead management software
- A self-starter with a "can-do" attitude who thrives in a fast-paced, team-oriented environment