Membership Specialist
UFC Gym - Downtown Pittsburgh · Kailua, HI · 4 mo ago
OTHRFull-time
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Wellness resources
Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees).
Growth: Tuition assistance and clear opportunities for career advancement.
Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA).
Lead Generation
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
Appointment Setting
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
The Fitness Tour
- Deliver a world-class tour to 100% of guests, showcasing our MMA-inspired facility and training programs.
Closing
- Confidently present membership options and help new members enroll in the plan that best fits their goals.
First Impressions
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
Member Integration
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
Brand Ambassador
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
Collaboration
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
Data Integrity
- Accurately track leads, guest data, and sales activity in the gym management system.
Club Standards
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
Experience
- Strong understanding of sales practices; previous experience in fitness, retail, or hospitality is highly preferred.
Skills
- Excellent interpersonal communication and the ability to build rapport quickly with diverse groups of people.
- Basic computer proficiency and comfort using lead management software.
Traits
- A self-starter with a "can-do" attitude who thrives in a fast-paced, team-oriented environment.
Train Different, Live Different, Work Different.
The Fitness Tour, Lead Generation, Appointment Setting, Closing, First Impressions, Member Integration, Brand Ambassador, Collaboration, Data Integrity, Club Standards, Experience, Skills, and Traits are all essential components of the job.
About the role
UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.
Responsibilities
- Deliver a world-class tour to 100% of guests, showcasing our MMA-inspired facility and training programs.
- Confidently present membership options and help new members enroll in the plan that best fits their goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals.
- Provide a welcoming, informative, and high-energy experience for every person who enters the gym.
- Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets.
- Represent the UFC GYM brand with authenticity and passion in the club and the local community.
- Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members.
- Accurately track leads, guest data, and sales activity in the gym management system.
- Assist in maintaining a clean, safe, and professional environment for all members and guests.
- Actively generate new leads through productive phone calls, community outreach, and social media engagement.
- Manage your