Membership Specialist

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence. The Membership Specialist position is available in Rochester, Massachusetts.

Responsibilities

• Promote and sell memberships in the thriving industry of camping.
• Meet membership sales targets and act as a “Goodwill Ambassador” to all potential customers.
• Provide education and build awareness of the various membership products.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to hand out membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Participate in incentive programs.
• Promote Ambassador Program at park and engage with staff to encourage, reward, and recognize staff referral leads.
• Write and manage membership contracts for new members.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Requirements

• Sales experience required.
• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented.
• Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self-motivated and strong multi-tasker.

Skills

• Knowledgeable of current membership promotions.
• Thrive in a results-oriented sales environment.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Experience with Microsoft Word and Google Drive.
• Ability to manage multiple tasks simultaneously.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

Pay

Base pay: Minimum wage
Expected total compensation: $40,000 - $80,000
Includes site rent for RVers

Schedule

Not specified