Membership Specialist

What You'll Do

• Promote and sell memberships in the thriving industry of camping.
• Maintain membership sales targets.
• Act as a “Goodwill Ambassador” to all potential customers.
• Provide education and build awareness of the various membership products.
• Offer support to full or part-time RVers by providing a site at designated parks.
• Implement membership awareness at the campground through various promotional methods.
• Identify and move prospects through the sales cycle.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome them to the park and introduce yourself as the Membership Specialist.
• Work with park staff to distribute membership materials at check-in.
• Attend park events and manager meetings.
• Set appointments for membership presentations.
• Give effective sales presentations to interested guests.
• Curate a list of top prospects for follow-up.
• Obtain member referrals.
• Manage the inventory of all flyers and signage at the resort.
• Participate in incentive programs.
• Promote the Ambassador Program at the park and engage with staff to encourage, reward, and recognize referral leads.
• Write and manage membership contracts for new members.
• Be knowledgeable of current membership promotions.
• Ensure thorough and complete contract management.
• Adhere to contract policies.

Experience & Skills You Need

• Sales experience required.
• Basic computer skills and proficiency in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented personality.
• Enjoys working with enthusiasm and energy.
• Professional behavior and appearance.
• Excellent communication skills, both on the phone, via email, and in person.
• Thrives in a results-oriented sales environment.
• Self-motivated and skilled at multitasking.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.