Membership Service Representative (closer)

About the role

Crunch Fitness is the fastest-growing fitness company in the industry, expanding at an unprecedented pace across the globe. We’re looking for a passionate front desk agent to join our team in Michigan, helping to power our growth while growing your own career. If you’re dedicated, love to have fun, and want to change lives, we’d love to connect with you.

We are a growth-mindset company that invests equally in our people and our product.

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentations, public demonstrations, master systems, and phone calls.
• Follow up on prospects, conduct gym tours, and enroll them in memberships.
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer questions.
• Continuously sell membership services as part of regular sales presentations.
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk-throughs to ensure cleanliness.

Schedule

• Part-time
• 4-hour or 8-hour shifts
• Morning or evening shifts available

Benefits

• Employee discount

Work Location

In person