Membership Sales & Service Lead

About the role

We’re looking for a Sales Lead who is reliable, motivated, and brings a positive, upbeat energy to the team. This is a great opportunity for college students looking to gain real-world experience in sales, customer service, and wellness—all in a supportive, team-oriented environment.

Responsibilities

• Lead by example, demonstrating professionalism, positivity, and excellent guest service
• Greet guests with enthusiasm and warmth, ensuring every visitor feels welcome and valued
• Promote the benefits of infrared sauna therapy and clearly communicate the value of a Perspire membership
• Drive membership sales and consistently achieve individual and studio sales goals
• Make outbound calls to prospective and existing guests to schedule tours, follow up on inquiries, and convert leads into memberships
• Congduct engaging studio tours and personalized wellness consultations for new guests
• Support team goals and contribute to a positive, uplifting studio culture
• Handle administrative tasks such as database entry, membership updates, and guest follow-up communication

Requirements

• Sales: 2+ years (commission or goal-based preferred)
• Customer Service: 2+ years
• Spa, fitness, or wellness experience a plus — we’re happy to train the right person!
• Must be coachable and willing to grow in leadership and sales

Qualifications

• Passionate about health and wellness
• Dependable, responsible, and proactive
• Coachable and eager to learn and grow
• Excellent communication and time management skills
• Enjoys being part of a supportive, team-oriented environment

Skills

• Confidently speak about the science and benefits of infrared sauna, chromotherapy, and red-light therapy
• Manage appointments, sales, and member accounts through our software (MindBody experience a plus!)
• Provide exceptional customer service in person, over the phone, and via email
• Manage studio cleanliness: clean and reset individual infrared sauna rooms, fold and organize towels, and assist with overall studio upkeep

Benefits

• Free Snacks
• Free Team Member IR Sauna Sessions
• Training & development

Pay

$13.00–$14.00 per hour + Commission + Free IR Sauna Sessions

Schedule

Day and evening shifts, Monday to Friday, Weekends a Must