Membership Sales Consultant

About the role

Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people passionate about transforming the lives of their community through sports, fitness, and event experiences. With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community.

The Opportunity

If you're passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you. Why You'll Love Working Here
- Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
- Team-Oriented Culture – we win together and support each other every day.
- Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
- Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

Role & Responsibilities: Membership Consultant

• Adopts a relationship-based sales philosophy focused on information discovery.
• Prospects, leads generation, and builds of referral business.
• Sales of new memberships including Founding Memberships and Corporate Memberships.
• Achieves or surpasses individual sales goals.
• Knowledge of all member opportunities within the club and selling ancillary services; connects new members to areas of interest to set them up for success and long-term membership.
• Works cohesively with a team of Membership Consultants, your Membership Sales Manager, and VP of Membership Sales to be successful individually and as a team.
• Establishes a strong sales pipeline, meets sales objectives, and collaborates with a team to achieve the overall goals of the business.
• Manages select events geared towards engaging the membership base and/or generating interest in and excitement around the club.
• Serves as a visible and active goodwill ambassador with members and at select special events.
• Delivers superior customer service with an aim towards member retention.

Qualifications

• Analyzes and understands key business metrics that directly impact membership growth.
• Self-motivated/entrepreneurial spirit with an outgoing, diligent, and affable disposition.
• Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail.
• Proficiency in Microsoft Office including Word and Excel.
• Passion for fitness with a team-first mentality.
• Ability to work on nights, weekends, and holidays as needed.

Expected annual compensation

$75,000-$100,000