Membership Sales Associate

We are looking for positive, confident, results-oriented team members who love to connect with people. As the expert on all of the studio's services, amenities, and programs, you’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Perspire experience.

This is a position to work from two Perspire Sauna Studio locations in NYC: our Flatiron studio (50 West 23rd St., New York, NY - Manhattan) and our Williamsburg studio (191 N 8th Street, Brooklyn, NY).

Responsibilities

• Enthusiastically greet and engage with all guests in studio and connect with each one on a personal level. This is the most important aspect of the job!
• Administer studio tours and education on the benefits of sauna/contrast therapy.
• Promote the benefits of infrared saunas, contrast therapy, red light therapy, and the value of having a monthly membership.
• Sell memberships, packages and retail products with confidence in a commission-based atmosphere to reach monthly sales goals.
• Proactively reach out with high energy to prospective new guests and past guests by phone, text and email using our established processes and software.
• Attend community outreach events in the studio's neighborhood to promote the studio and sign up new leads.
• Multitask while managing bookings, check ins/outs, membership changes, product inventory, and inbound communications at the front desk.
• Complete assigned cleaning duties.

Requirements

• Prior experience in customer facing roles.
• An innate interest for health, wellness and fitness.
• A high degree of confidence and enthusiasm.
• A genuine desire to provide exceptional service.
• A competitive and goal-oriented nature, driven to achieve and exceed sales goals.
• Excellent interpersonal, communication and customer service skills.
• A consistently positive, team player and no-job-is-too-small attitude.
• Availability to work 32+ hours per week.
• Mindbody Software experience is a plus!

Benefits

• Bonus based on performance.
• Employee discounts.
• Free uniforms.
• Opportunity for advancement.
• Training & development.
• Wellness resources.
• Positive, upbeat and diverse working environment welcoming to people of all backgrounds.
• Gain marketable skills! Our leadership team has extensive sales and management experience and are happy to mentor you.
• Ongoing 1:1 support and coaching sessions with your manager.
• Unlimited use of our Infrared Saunas / Red Light Therapy for yourself and once per month for a friend.
• Free workouts and discounted services at neighboring businesses.
• Regular pay raises and growth opportunities to management roles.
• A general manager and studio owner who knows your name and is always reachable.

Pay

Starting pay of $18 per hour, paid every 2 weeks, with successful training completion plus any applicable commissions on sales. Automatic pay raises of $0.50/hour every 4 months up to $20/hour, subject to a perfect track record of on-time attendance, professionalism and compliance with company policies and procedures.

Schedule

You will be working 4 to 5 shifts per week of 6 to 8 hours in length, based on a monthly schedule which may include weekday evenings and weekends.