Membership Sales Ambassador Part Time

A World‑Class Team at BJ’s Wholesale Club is powered by more than 30,000 members who make a real impact every day. Whether you’re stocking shelves, solving problems, or shaping strategy, your work helps families save on what matters most. Join a purpose‑driven, opportunity‑filled environment.

Benefits

• Weekly pay – get paid every week.
• Free BJ’s Memberships – complimentary Club Card Membership plus a free supplemental membership for a household member.
• Generous paid time off – vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and affordable health benefits – three medical plans with optional dental, vision, HSA, and flexible spending account options.
• 401(k) retirement savings plan – company match available to team members 18 years and older.
• Employee Stock Purchase Plan – after‑tax payroll deductions to purchase BJ’s common stock at a 15 % discount.

Pay

The estimated compensation range for this position is $17.00 – $20.83 per hour.

Responsibilities

• Execute Acquisition 365, renewing, upgrading, and cross‑selling BJ’s Loyalty Programs.
• Handle merchandise returns, exchanges, pick‑ups, and general customer‑service inquiries.
• Provide excellent and efficient member service.
• Promote BJ’s value proposition regarding acquisition, retention, perks, and the member experience.
• Convert potential members by actively and effectively pitching all membership programs in accordance with company policies.
• Sell BJ’s membership products to new and existing members with high energy and determination.
• Drive toward goal achievement defined by business‑established benchmarks and results.
• Demonstrate clear understanding of all BJ’s membership options and co‑brand credit card.
• Serve as first‑line point‑of‑contact for membership, credit‑card applications, general questions, issues, merchandise returns, exchanges, product look‑up, and pick‑ups.
• Follow tax‑exempt/resale membership policies, monitor renewals and tax‑exempt status.
• Resolve member concerns courteously and timely; escalate to PIC and MOD when necessary.
• Assist with BOPIC (Buy Online and Pick Up In Club) orders for members.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Uphold GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly; Full, Fresh, Clean Club standards.
• Stock items, execute promotional plans, ensure accurate signage, and keep the club clean and organized.
• Understand and use production and financial performance reporting for the department.

Qualifications

• Prior front‑line/customer service or sales experience preferred.
• Results‑driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.
• Ability to stand for extended periods on hard surfaces.
• Occasional lifting of objects up to 30 lb; heavier items may be lifted with assistance.
• Ability to bend, reach, stoop, and handle merchandise.
• Comfortable working in an indoor environment with occasional exposure to temperature extremes, loud noises, and cleaning agents.