Membership Front Desk Attendant

About the role

The YMCA of Southern Nevada is looking for engaging and welcoming Membership Front Desk Attendants. You will perform reception duties including greeting guests, processing memberships and program registrations, and providing patrons with information about our programs and services. This is a part-time, in-person position (up to 25 hours/week) located at the YMCA. We are currently hiring for all YMCA locations (Bill and Lillie Heinrich, Durango Hills, Centennial Hills).

Responsibilities

• Promote, sell, and process membership enrollments
• Process special program and camp registrations
• Operate computerized cash register
• Greet members in person and over the phone with a customer-friendly attitude
• Monitor building access
• Develop a positive work relationship with staff and members
• Adhere to policies related to boundaries with children
• Attend required abuse risk management training
• Report suspicious or inappropriate behaviors and policy violations
• Follow mandated abuse reporting requirements
• Adhere to job-specific abuse risk management responsibilities

Qualifications

• High School Diploma or GED
• One to three months related experience or training preferred
• Ability to use a computer and learn new software programs
• Strong attention to detail
• Friendly and outgoing personality
• American Red Cross CPR/First Aid for the Professional Rescuer (with AED) Certification within 30 days of hire
• Minimum age of 18

Benefits

• Paid time off
• 10% Retirement Contribution* and access to 403(b) retirement savings account (automatic contributions for employees 21+ after 1,000 hours of service in each of two years)
• Free YMCA Membership and discounts on all programs
• Rain – Instant Pay Benefit
• Join a supportive team and an organization recognized as a Nevada Top Workplace by the Las Vegas Review Journal
• Make a meaningful impact in your community

Our culture is built on being welcoming, genuine, nurturing, determined, service-driven, and safety-focused — we strive to strengthen communities with purpose and intentionality every day.

Work Environment & Physical Demands

• Regularly required to use hands, fingers, handle or feel objects, tools or controls
• Frequently required to stand, walk, and reach with hands and arms
• Occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear
• Must occasionally lift and/or move up to 25 pounds
• Specific vision abilities: close vision and distance vision
• Must display visual and auditory ability to respond to critical incidents and physical ability to act swiftly in an emergency
• Ability to adequately observe participant activities, enforce safety regulations, and apply appropriate management techniques
• Occasionally exposed to risk of electrical shock
• Noise level usually moderate
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Schedule

Part-time, up to 25 hours per week. In-person at YMCA locations.