Membership Clerk
Job Duties
- Processes new memberships and membership maintenance.
- Keys membership information into computer, keeps logs and paperwork, obtains supervisor approvals when necessary.
- Follows departmental procedures for paperwork and performance of duties.
- Follows all safety and security procedures.
- Welcomes and communicates with members and potential members, in person, by phone, or by mail.
- Answers questions, resolves problems, and explains membership, warehouse, and credit programs.
- Reviews membership, warehouse, and credit programs to keep knowledge up to date.
- Physically checks item availability in the warehouse, directs members to product and service locations.
- Enlists assistance for member loading or shopping.
- Responds helpfully to member concerns, secures manager assistance as necessary.
- Issues membership cards using computer, camera, and automated card printer.
- Issues temporary cards by researching membership information in computer and hand writing card.
- Keys credit applications; conforms to credit card company practices for verifications, confidentiality, access and discretion.
- Assists at the refund counter or with marketing as necessary.
- Cleans department, stocks forms and cleans and supplies printers.
- Places return items on shelf or leaves in cart or on flatbed.
- Collects membership dues as keyed to computer by check, cash, and debit/credit terminal.
- Issues receipts.
- Ensures proper cleanup and disposal of hazardous materials.
- Assists with department duties as necessary.
- Assists in other departments of the warehouse as necessary.
Qualifications
- Ability to operate vehicles, equipment or machinery.
Benefits
- Paid time off
- Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
- Health care reimbursement account
- Dependent care assistance plan
- Short-term disability and long-term disability insurance
- AD&D insurance
- Life insurance
- 401(k)
- Stock purchase plan to eligible employees
Pay
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Schedule
For additional information about pay ranges, click here.
Benefits
- Paid time off
- Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
- Health care reimbursement account
- Dependent care assistance plan
- Short-term disability and long-term disability insurance
- AD&D insurance
- Life insurance
- 401(k)
- Stock purchase plan to eligible employees
Skills
- Excellent communication skills
- Customer service orientation
- Knowledge of membership, warehouse, and credit programs
- Ability to operate various equipment and machinery
Benefits
- Paid time off
- Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
- Health care reimbursement account
- Dependent care assistance plan
- Short-term disability and long-term disability insurance
- AD&D insurance
- Life insurance
- 401(k)
- Stock purchase plan to eligible employees
Pay
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Schedule
For additional information about pay ranges, click here.
Qualifications
- Ability to operate vehicles, equipment or machinery.