Membership and Sales Manager (Full Time)

About the role

MNTSTUDIO is seeking a dynamic and detail-oriented Membership Sales Manager (CM) to join their team. This role is titled “Community Manager” internally and is full-time.

Responsibilities

• Sales & Front Desk Leadership:
• Taking a hands-on approach to sales, including following up on leads, conducting sales calls, converting prospects, and meeting membership goals.
• Leading by example in delivering exceptional client experiences.
• Meting/exceeding sales call goals and membership sale goals.
• Providing strong support and training to the front desk and CM team in all aspects of client service and sales performance.
• Recruitment & Staffing:
• Pre-screen and interview candidates to help build a strong, aligned team.
• Team Management:
• Supporting the part-time CM’s as a mentor and guide. Potential for management responsibilities over time with performance.
• Inventories & Vendors:
• Monitoring supplies and managing vendor relationships.
• Event Support:
• Collaborating with the events lead to plan and execute community-building studio events.

Requirements

• Proactive in identifying inefficiencies and helping revise or create SOPs. Describes themselves as extremely organized.
• Able to delegate tasks effectively and coach team members toward autonomy.
• Fosters a positive, collaborative, and accountable studio culture.
• Technical guru. Can figure out systems, tools, and is a Google Sheets/Docs expert.

Qualifications

• Excellent communication skills and a team-first mentality.
• Strong problem-solving and decision-making skills—especially under pressure.
• High attention to detail and strong organizational habits.
• The ability to adapt and stay grounded in a fast-paced, ever-changing environment.
• Familiarity with studio management software and digital tools.
• A passion for wellness, community, and supporting others.

Benefits & Perks

• Full Time - Benefits (health, dental, 401k) offered starting at 30 hours per week.
• Base salary + commission structure.
• Complimentary classes and employee wellness perks.
• Opportunities for professional development and leadership growth.