Member Team Lead
Sam's Club · Novi, MI · 1 mo ago
On-siteInformation Technology$22–$30/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Position Summary... What you'll do..." then many responsibilities. We need to decide sections: maybe "Responsibilities" and "Qualifications" (minimum and preferred). Also "Benefits" and "Pay". Also maybe "Location". But location is minor metadata; we can fold into short p. No Job ID. Remove boilerplate like drug-free policy etc? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The drug-free workplace statement is legal boilerplate; should be removed. Also "Walmart and its subsidiaries are committed..." remove.
We need to preserve all substantive info. So we need to include responsibilities list, qualifications (minimum and preferred), benefits, pay, maybe location.
We must not create sections with filler. So we need to ensure each section has content.
We have:
- Position Summary... What you'll do... (the long paragraph). This is responsibilities. We'll put under
Responsibilities
with- items. Need to break the long paragraph into logical duties. The text includes many sentences separated by spaces. We can split by sentences.
Let's extract responsibilities sentences:
"Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies and procedures supporting the Open Door Policy: and participating in recruiting hiring scheduling promoting coaching and evaluating associates"
"Communicates and supports membership by providing information on membership types programs and benefits to current and prospective members processing memberships upgrades and credit accounts encouraging membership renewals participating in sales and marketing events completing and maintaining marketing recaps and other required documentation striving to meet membership goals and promoting the value of Sams Club products and services"
"Provides and ensures member service by acknowledging the member and identifying member needs assisting members with purchasing decisions locating merchandise providing guidance and support to members regarding selfservice technology assisting members with transactions utilizing registers or selfcheckout area and ensuring club pick up orders are filled"
"Oversees assigned area of responsibility by handling claims and returns zoning the area arranging and organizing merchandise identifying shrink and damages organizing and maintaining availability of cartsflatbeds assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness"
"Completes accounting records files transactions and other required documentation by following accounting office procedures providing funds for proper register operation creating and interpreting financial analysis reports assisting with accountingrelated investigations preparing daily deposits preparing and overseeing Cash Fund Transfers investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information"
"Develops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customers and other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying and addressing improvement opportunities"
"Demonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guiding and demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policy: and assisting management with correcting ethical and compliance issues and problems"
"Leads and participates in teams by using and sharing resources information and tools determining customer needs and business priorities coordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges"
"Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent"
"Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence"
"Respect the Individual: Strengthens the Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments"
"Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us"
"Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent"
"Serve our Customers and Members Delivers results while putting the customer first"
"Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders"
"Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience"
"Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change"
These are many bullet points; we can group them under responsibilities.
Qualifications: Minimum Qualifications: "6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older"
Preferred Qualifications: "Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others"
Location: "Primary Location...27300 WIXOM RD, NOVI, MI 48374-1120, United States of America"
Pay: "The hourly wage range for this position is $22.00 to $30.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met."
Benefits: long paragraph about health, financial, PTO, etc. Also Live Better U etc.
We need to output only HTML fragment, no markdown.
We'll create sections: Responsibilities, Qualifications (maybe split into Minimum Qualifications and Preferred Qualifications? Could combine but better separate). Benefits, Pay. Location maybe as a short p under a heading? The instruction: do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we can put in a
without heading or maybe under a heading "Location"? The instruction says prefer a few substantive sections over many thin ones. Location could be a short p after responsibilities before qualifications. We'll just include a
for location. We must not repeat job title as heading. We must not include filler like "commensurate with experience". Not present. We need to ensure we don't create sections with empty content. Let's craft HTML:
Responsibilities
- Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
- Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; striving to meet membership goals; and promoting the value of Sam's Club products and services.
- Provides and ensures member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; providing guidance and support to members regarding self‑service technology; assisting members with transactions utilizing registers or self‑checkout area; and ensuring club pick‑up orders are filled.
- Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
- Completes accounting records, files transactions, and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting‑related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash register drawers and accounting office; and maintaining confidentiality and accuracy of financial and personal information.
- Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
- Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
- Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
- Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
- Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
- Respect the Individual: Strengthens the team by helping, developing, and mentoring others; recognizes others’ contributions and accomplishments.
- Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
- Act with Integrity: Acts in a selfless manner and is consistently humble, self‑aware, honest, fair, and transparent.
- Serve our Customers and Members: Delivers results while putting the customer first.
- Serve our Customers and Members: Makes decisions based on reliable information; balances short‑ and long‑term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
- Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
- Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.
Primary Location: 27300 WIXOM RD, Novi, MI 48374-1120, United States of America.
Then Qualifications: maybe two subsections: Minimum Qualifications and Preferred Qualifications. Could doMinimum Qualifications
- ...
Preferred Qualifications
- ...
Benefits
- ...