Member Support Representative

About the role

Member Support Representatives are needed for a limited number of openings with a respected organization in the Capital Region. This role offers the chance to make a difference, connect with people, and build valuable career experience. If you enjoy helping others, solving problems, and being part of a supportive team, this could be the opportunity you've been looking for. The organization is expanding its Member Support team, providing long‑term potential, excellent training, and a team‑oriented environment. Candidates with backgrounds in customer service, retail, hospitality, banking, administrative support, call center environments, or other people‑focused roles are encouraged to apply. There is also an opportunity for hybrid or remote work after six months.

Responsibilities

• Assisting members in person, over the phone, and via online communication
• Answering questions and resolving service-related issues
• Processing transactions and maintaining