Member Services Representative

Job Description

Customer Service:

• Ensures excellent customer services
• Fulfills responsibilities in a caring manner with members, community members, staffs, and guests

Office Operations:

• Performs front desk operations and child care attendant as requested
• Answers and responds to incoming telephone calls and inquiries
• Performs all related new member responsibilities
• Performs point of sale and pro shop operation
• Schedules new member enrollment appointments

Marketing:

• Responsible for providing information on all special programs for individual and corporate memberships.
• Accountable for providing information on individual and corporate memberships.

Requirements

• Must have a High School Diploma or Equivalent
• Proven communication skills and interpersonal skills
• Experience working with management, professionals, and general public
• Experience in customer service
• Maintain current CPR certification
• Must have knowledge and skills needed to proficiently serve the people with a caring attitude
• Basic computer and clerical skills