Member Services Representative
Fitness Ventures, LLC (Crunch Fitness) · Houston, TX · 1 mo ago
OTHRPart-time
About the role
The role involves providing exceptional customer service to members, resolving issues efficiently, and maintaining a clean and safe environment.
Responsibilities
- Answering member inquiries via phone and email
- Processing membership transactions and handling refunds
- Maintaining cleanliness and safety of facilities
- Assisting with administrative tasks as needed
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work flexible hours including evenings and weekends
Qualifications
- Experience in customer service preferred
- Knowledge of Microsoft Office Suite
Skills
- Customer service orientation
- Problem-solving abilities
- Attention to detail
Benefits
- Competitive salary
- Paid time off
- Health insurance options
Pay
$15 - $18 per hour based on experience
Schedule
Variable schedule including evenings and weekends