Jobs · OTHR · Massachusetts

Member Services Associate - Part Time

Mass Bay Credit Union · Boston, MA · 2 mo ago
On-siteOTHRPart-time

About the role

The role involves providing administrative support to the member services team, handling inquiries via phone and email, and assisting with member account management.

Responsibilities

  • Answering member inquiries via phone and email
  • Processing member account requests and updates
  • Assisting with member onboarding and training
  • Maintaining accurate records and reports

Requirements

  • High school diploma or equivalent
  • Excellent customer service skills
  • Proficient in Microsoft Office Suite
  • Ability to work flexible hours including evenings and weekends

Qualifications

  • One year of relevant experience preferred
  • Experience in a customer service role

Skills

  • Strong organizational and time management skills
  • Attention to detail
  • Effective communication skills

Benefits

  • Flexible schedule
  • Professional development opportunities
  • Paid time off

Pay

  • $15.00 per hour

Schedule

  • Part-time position
  • Variable hours to accommodate member needs

Contact Information

  • Email: [email protected]
  • Phone: (508) 528-4400

Application Instructions

To apply, please complete the form below and indicate your availability for interviews.

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