Member Services Associate - Part Time
Mass Bay Credit Union · Boston, MA · 2 mo ago
On-siteOTHRPart-time
About the role
The role involves providing administrative support to the member services team, handling inquiries via phone and email, and assisting with member account management.
Responsibilities
- Answering member inquiries via phone and email
- Processing member account requests and updates
- Assisting with member onboarding and training
- Maintaining accurate records and reports
Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Proficient in Microsoft Office Suite
- Ability to work flexible hours including evenings and weekends
Qualifications
- One year of relevant experience preferred
- Experience in a customer service role
Skills
- Strong organizational and time management skills
- Attention to detail
- Effective communication skills
Benefits
- Flexible schedule
- Professional development opportunities
- Paid time off
Pay
- $15.00 per hour
Schedule
- Part-time position
- Variable hours to accommodate member needs
Contact Information
- Email: [email protected]
- Phone: (508) 528-4400
Application Instructions
To apply, please complete the form below and indicate your availability for interviews.