Member Service Specialist part time

About the role

Responsible for providing exceptional customer service to members through various channels including phone, email, and in-person visits. Conduct member outreach to ensure satisfaction and retention.

Responsibilities

• Handle incoming calls and emails in a timely and professional manner.
• Conduct member outreach to improve satisfaction and retention.
• Follow up on member inquiries and issues to ensure resolution.
• Participate in team meetings and training sessions.

Requirements

• High school diploma or equivalent.
• Experience in customer service or related field preferred.
• Strong communication skills, both verbal and written.
• Ability to work flexible hours, including evenings and weekends.

Qualifications

• Excellent interpersonal skills.
• Proficient in Microsoft Office Suite.
• Knowledge of CRM systems helpful.

Skills

• Customer service orientation.
• Problem-solving abilities.
• Time management and organizational skills.

Benefits

• Flexible schedule.
• Competitive compensation package.
• Professional development opportunities.

Pay

• $15.00 per hour.

Schedule

• Part-time position.
• Variable schedule to accommodate member needs.

Contact Information

To apply, please fill out the form below. For more information, contact [Contact Information].

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