Member Service Representative/Teller-Full-Time

Pay

$21.00, flexible based on experience.

Benefits

• Great health and dental benefits starting day one!
• PTO
• long-term disability
• paid holidays
• 401k with 8% company contribution after one year of employment
• Paid leave policy after 12 consecutive months of employment
• Free confidential mental health support program with Talkspace
• Free identify theft protection through IdentityForce
• Tuition reimbursement

Qualifications

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.

Skills

• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.

About the Role

We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a full-time Member Service Representative Teller at our Keene branch location. This role is a great step for anyone interested in a banking career with growth opportunities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.”

Responsibilities

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.

Schedule

Regular and reliable attendance is an essential function of this position.

Benefits

• Free confidential mental health support program with Talkspace
• Free identify theft protection through IdentityForce
• Tuition reimbursement

Company Culture

We celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.