Member Service Representative

About the role

Responsible for providing exceptional customer service to members through phone and in-person interactions.

Responsibilities

• Handle member inquiries and resolve issues efficiently.
• Process transactions and maintain accurate records.
• Ensure compliance with all financial regulations and policies.

Requirements

• High school diploma or equivalent required.
• Experience in customer service preferred.
• Strong communication and problem-solving skills.

Qualifications

• Valid driver’s license and reliable transportation.
• Ability to work flexible hours including evenings and weekends.

Skills

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite.
• Knowledge of financial services industry.

Benefits

• Paid time off.
• Health insurance options.
• Employee discounts.

Pay

$15.00 per hour.

Schedule

Variable schedule based on business needs.

Note: This position is subject to change based on business requirements.

For more information, please refer to the resources provided.