Member Service Associate

About the Role

StretchLab Rittenhouse Square is seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and building relationships with our members for this part time front desk sales associate position.

Responsibilities

• Assist the General Manager with the sales process of lead generation, follow up, and close
• Book and confirm intro stretches
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) as needed to promote the club
• Ensure studio is clean and tidy
• Other duties as assigned

Requirements

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must have excellent communication skills in person, via phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have weekend availability

Ideal Candidate

• Is outgoing!
• Loves fitness/wellness
• Is detail oriented
• Knows the community/area
• Want to be the face of the company
• Has worked for commission before

Compensation & Perks

• Competitive compensation
• Free Stretches
• Commission paid on sales
• Opportunity for growth