Member Relations Coordinator - $28-$30/hr - Arlington, VA

Our client, a national membership association in Arlington, Virginia, is seeking a Member Relations Coordinator for a temporary role with potential to transition to permanent.

About the role

• Maintain accurate membership records and ensure data integrity in NetFORUM
• Support membership operations, member engagement projects, and member communications across the organization
• Manage new member onboarding, membership dues, payment tracking, and member inquiries
• Coordinate annual data collection projects, membership data requests, and special membership initiatives
• Lead membership programs and events while identifying opportunities to improve processes and member experience

Requirements

• Bachelor’s degree required
• 2+ years of association membership, member outreach, membership recruiting, or related experience
• Experience using NetFORUM Membership Database is required
• Strong customer service, communication, and relationship-building skills
• Excellent attention to detail with the ability to manage multiple projects and deadlines
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Pay

• Temporary rate: $28–$30/hour for 6+ months with potential to extend
• Permanent salary: $65,000–$75,000

Schedule

• Hybrid: 3 days onsite, 2 days remote
• Monday–Friday, 8:00 AM–5:00 PM
• Metro accessible
• Occasional travel required

Benefits

Beacon Hill offers a robust benefit package including medical, dental, vision, and federal and state leave programs for eligible employees. Details will be provided upon hire.