Member of Technical Staff - Datacenter Operations

About the role

Own Your Intelligence Prime Intellect is building the open superintelligence stack: the infrastructure frontier AI labs build internally, made available to every ambitious AI team. Our platform, Lab, unifies compute, environments, evaluations, secure sandboxes, high-performance training, and deployment into one full-stack system for post-training at frontier scale - from SFT and RL to tool use, agent workflows, and continuously improving production models. We are building open frontier AI: open-source models trained end to end for long-horizon tasks like autonomous research, and the full-stack platform our own research team uses to build them. The next generation of AI companies, enterprises, and research teams do not just need more GPUs. They need the ability to turn their own workflows, tools, data, and feedback loops into superintelligence they own. Prime Intellect has raised $150M in total funding from Founders Fund, Radical Ventures, NVIDIA, and exceptional AI, infrastructure, and enterprise operators — including Andrej Karpathy, Dwarkesh Patel, and leaders and founders from Ramp, Perplexity, Harvey, Mercor, Zapier, Datadog, Cognition, OpenAI, Thinking Machines, Together AI, SemiAnalysis, LangChain, Browserbase, Cloudflare, Sierra, Databricks, Airbnb, OpenRouter, Standard Intelligence, Fleet, Core Auto, and more. We are looking for people who want to build at the intersection of frontier research, real infrastructure, and go-to-market for a category that does not fully exist yet.

You'll own the operational readiness of the physical infrastructure behind our GPU cloud. Coordinate deployments, hardware maintenance, and incident response with datacenter partners, turning new capacity into dependable production infrastructure and reducing time to repair.

You'll work directly with customers pushing the boundaries of AI, from startups training foundation models to enterprises deploying massive inference infrastructure. You'll collaborate with our world-class engineering team while having direct impact on systems powering the next generation of AI breakthroughs. We value expertise and customer obsession - if you're passionate about building reliable, high-performance GPU infrastructure and have a track record of successful large-scale deployments, we want to talk to you.

Responsibilities

• Coordinate rack deployment, cabling, inventory, and acceptance testing for new GPU capacity with datacenter partners and engineering teams
• Maintain accurate asset records, rack layouts, power allocations, cabling documentation, and spare-parts inventories
• Lead hardware fault triage and coordinate remote hands, vendor escalations, component replacement, and RMA workflows
• Establish maintenance plans and change procedures that minimize customer disruption and protect equipment and data
• Track capacity readiness, hardware failure trends, repair times, and operational risks; automate repetitive reporting and workflows
• Partner with facility teams on power, cooling, environmental monitoring, and readiness for high-density GPU deployments
• Create runbooks and escalation procedures and support incident response across datacenter and infrastructure teams