Member Experience Sales Associate - Maple Valley
About the role
We're looking for a high-caliber results-driven team member to join our Afterburn Coaching Team at Orangetheory Fitness. Our mission is to deliver proven fitness results for a healthier world, and we're seeking someone who is dedicated to ensuring maximum member satisfaction, enthusiastic about fitness, and eager to help others.
Responsibilities
- Cultivate genuine, experience-focused connections with members and guests, including answering questions, resolving concerns, and ongoing outreach regarding membership status.
- Ensure a friendly, helpful, and inclusive experience for all members and guests.
- Deliver an exceptional and versatile sales and service experience to all members and guests, inspiring them to pursue fitness goals within our community.
- Demonstrate a commitment to maintaining a safe and clean studio environment for members and guests.
Requirements
- Positive, genuine, and passionate – self-motivated, eager to learn, enjoy interacting, helping others, and caring about the well-being of others.
- Exceptional interpersonal skills and a customer-service focus, willing to exceed service expectations and eager to develop valuable contributions.
- 1+ years of related experience in a similar role.
Qualifications
- Positive, genuine, and passionate – self-motivated, eager to learn, enjoy interacting, helping others, and caring about the well-being of others.
- Exceptional interpersonal skills and a customer-service focus, willing to exceed service expectations and eager to develop valuable contributions.
- 1+ years of related experience in a similar role.
Skills
- Customer service skills
- Interpersonal skills
- Teamwork
- Problem-solving
Benefits & Perks
- Opportunities for advancement
- Workout for free
- Casual/Fitness Dress-code
- Flexible schedule
- 401K Plan
- Dental and vision insurance plans
- Supplemental insurance plans such as hospital, indemnity, and critical illness
- Potential for PTO benefits and medical insurance after initial measurement period
Pay
$19.50/Hour
Schedule
20-40, 25 or more preferred
Disclaimers
- This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, Afterburn Coaching, LLC.
- Afterburn participates in the federal government's E-Verify Program.
- Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
- Afterburn is an Employment-at-Will Employer.
Diversity Commitment Statement
The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.
Apply for this Position
Apply now