Member Experience Event Strategist

About the role

Support the planning, coordination, and execution of PERA's annual portfolio of member programs and events, including PERA Day Camp, seasonal family events, member enrichment activities, and other employee engagement experiences. Work closely with internal stakeholders, vendors, contractors, volunteers, and event staff to deliver high-quality programs that create meaningful experiences and engagement opportunities for PERA members.

Responsibilities

• Member Program & Event Planning
  • Support the planning, development, and execution of PERA's annual calendar of member programs, events, and recreational activities.
  • Coordinate logistics, timelines, registration processes, and communications.
  • Assist with the planning and administration of PERA Day Camp and other signature member programs.
• Event Coordination & Execution
  • Develop detailed event plans, schedules, layouts, and operational timelines.
  • Coordinate with internal teams and external partners to ensure all event requirements are planned and executed effectively.
  • Assist with event setup, execution, and breakdown activities to ensure a seamless attendee experience.
• Vendor Management
  • Coordinate with external vendors, suppliers, entertainers, rental providers, and service partners.
  • Monitor vendor performance and ensure services are delivered as expected.
  • Support vendor contracting, invoicing, and event-day coordination.
• On-Site Management
  • Serve as a key onsite resource during select events and programs.
  • Coordinate venue setup, catering, audiovisual needs, signage, registration, and attendee flow.
  • Anticipate and resolve operational challenges to ensure successful event delivery.
• Budget Administration
  • Track event and program expenses and assist with budget administration.
  • Process invoices, manage purchase requests, and maintain financial records.
  • Identify cost-saving opportunities while maintaining quality experiences.

Requirements

• Bachelor's degree in Event Management, Recreation, Communications, Hospitality Management, Marketing, or a related field preferred. Equivalent combination of education and relevant experience may be considered.
• Five years of experience in event coordination, program administration, recreation programming, community events, or a related field.
• Experience coordinating events, managing vendors, supporting onsite operations, and tracking budgets preferred.
• Experience with family-focused programs, camps, recreational activities, or employee/member engagement initiatives is a plus.
• Strong organizational and coordination skills with exceptional attention to detail.
• Excellent communication and interpersonal skills with the ability to build positive relationships with members, vendors, volunteers, and stakeholders.
• Ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Passion for creating engaging and memorable experiences for employees and families.
• Ability to think proactively, solve problems, and adapt to changing priorities.
• Willingness to take a hands-on approach to event execution and operational support.
• Proficiency in Microsoft Office; event registration software experience preferred.
• Ability to work evenings and weekends as needed.
• Ability to lift up to 40 pounds when necessary.

Benefits

• Healthcare Insurance: Eligible employees and their dependents receive healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics. Premiums are subsidized by Synectics.
• Dental Insurance: Eligible employees and their dependents receive a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics.
• Vision Insurance: Eligible employees receive vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics.
• 401(k) Plan: Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.