Member Advisor
Hoosier Hills Credit Union · Bedford, IN · 4 wk ago
OTHR$22.08–$29.43/hrInternship
We need to output HTML fragment with sections only if real content. Use for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections are present.
From posting:
- Overview: includes description of role, maybe "About the role". We can put that under
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections are present.
From posting:
- Overview: includes description of role, maybe "About the role". We can put that under About the role
with paragraphs.
- Salary Range: $22.08 - $29.43 Hourly. Also "Competitive Salary: $22.08 - $29.43, commensurate with experience." Since we should not include placeholder like "commensurate with experience"? Actually that phrase is okay but we should not create Pay section if only placeholder? The instruction: "never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". So if we include Pay section, we must have actual numbers, not just placeholder. We have numbers, so we can include Pay section with the range. The phrase "commensurate with experience" is filler? It's a qualifier but not placeholder like "varies". It's okay? Might be considered filler but it's not a placeholder like "commensurate with experience" is listed as example of filler to avoid. The instruction says never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). So if we include Pay section, we must not have only that phrase; we have actual numbers plus that phrase. It might still be considered filler? Safer to include Pay section with the range and maybe omit the phrase. We can just state the range.
- Benefits: "Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more." That's vague but includes specifics: health insurance, retirement plans, paid time off. That's enough for Benefits section.
- Responsibilities: list under "What Youll Do:" with many bullet points. Use - .
- Requirements/Qualifications/Skills: The posting has "What Were Looking For" with Educational Background, Relevant Experience, Expert Knowledge, Lending Knowledge, Top-Notch Communication Skills, Professional and Positive Attitude, Analytical and Judicious, Relationship Builder. These could be split into Requirements, Qualifications, Skills. But we need to avoid thin sections. Perhaps combine into one section "Requirements" with subpoints? But instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which headings to use based on content. We have enough for Responsibilities, Requirements, Benefits, Pay. Could also have Qualifications (education) and Skills (communication, analytical). But to avoid many thin sections, we could combine education and experience into Requirements, and skills into Skills. Let's decide:
- About the role: overview paragraph(s).
- Responsibilities: bullet list of duties.
- Requirements: education and experience (high school diploma, associate/bachelor preferred, 2-5 years retail/customer service in financial industry with cash handling and clerical experience).
- Qualifications: maybe lending knowledge? Or we could treat "Expert Knowledge: Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence." as Qualifications. Also "Lending Knowledge: Loan training and an understanding of lending principles are preferred." Could be Qualifications.
- Skills: communication, professional attitude, analytical, relationship builder.
But we need to avoid filler. All these have concrete content.
We'll produce sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay.
Schedule: not mentioned (Travel Percentage Up to 25% but that's travel, not schedule). No schedule details, so omit Schedule.
Now craft HTML.
We need to preserve all substantive information, not invent or summarize away detail. Must keep details like "Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions again in 2026, for the fourth consecutive year !" Keep that.
We must remove boilerplate: EEO, apply now, etc. Also remove "Apply Overview Salary Range $22.08 - $29.43 Hourly Travel Percentage Up to 25% Apply Member Advisor". Also remove duplicated lines, navigation, cookie, legal, scam-warning. Also remove "Apply Now and take the next step in your career with Hoosier Hills Credit Union." and "Hoosier Hills Credit Union is an Equal Employment Opportunity Employer." Also remove "PM19 Share job details to Compensation details: 22.08-29.43 Hourly Wage PIbeee06e600f5-25448-41703870". Also remove "Apply Overview" etc.
We need to keep the salary range and benefits etc.
Let's extract content:
Overview paragraph: "Join Our Award-Winning Team as a Member Advisor at our Bedford Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions again in 2026, for the fourth consecutive year ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? Are you skilled at providing personalized advice and connecting members with the right products and services? If youre ready to make a meaningful impact in our members' lives and our community, wed love to meet you!"
That's about the role.
What We Offer: "Competitive Salary: $22.08 - $29.43, commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more. A Rewarding Career: Be part of a team thats dedicated to making a difference in the lives of our members and the community."
Opportunity Overview: "As a Member Advisor (MA) at Hoosier Hills Credit Union (HHCU), you'll be the cornerstone of our commitment to delivering exceptional member service. Your role is pivotal in establishing and nurturing relationships with members, ensuring they receive personalized advice, and connecting them with products and services tailored to their financial goals. You will handle transactions, provide account services, and offer guidance on a range of financial needs while striving to exceed member expectations."
What Youll Do: list bullet points.
What Were Looking For: list.
We need to ensure we keep all bullet points.
Let's list responsibilities bullet points exactly as in text:
- Deliver Exceptional Service: Conduct transactions, from teller functions to loan processing, with precision and efficiency.
- Provide Financial Guidance: Offer insightful budget counseling and financial advice tailored to individual member needs.
- Ensure Compliance: Follow procedures for daily operations and stay updated with regulatory requirements.
- Build Trusted Relationships: Act as a reliable resource, resolving issues from start to finish with professionalism and care.
- Achieve Sales Goals: Proactively engage in referral and cross-selling opportunities to meet and exceed sales and service targets.
- Exceed Expectations: Deliver service aligned with HHCUs Service Promises, prioritizing member interests.
- Foster Positive Interactions: Build rapport with friendly and informative communication to understand and meet member needs.
- Enhance Member Satisfaction: Resolve discrepancies. Proactively address requests and ensure exceptional service, boosting overall member satisfaction.
- Collaborate and Contribute: Communicate effectively with your team, share important updates, and support branch events and community outreach.
- Maximize Member Value: Utilize your knowledge of HHCU products to create meaningful value for members and align with our organizational goals.
- Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development.
Note some have periods inside; we keep as is.
Now Requirements/Education/Experience:
- Educational Background: High school diploma or equivalent required. Associate or Bachelor's Degree Preferred.
- Relevant Experience: 2to 5years in a retail or customer service role in the financial industry with cash handling and clerical experience.
Note "2to 5years" should be "2 to 5 years". We'll keep as given but maybe fix spacing? We must not invent or summarize away detail, but we can correct obvious typo? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Changing "2to 5years" to "2 to 5 years" is a minor formatting fix, not inventing. Probably okay. But to be safe, keep exactly as given? It's missing a space. Might be considered a typo but still substantive. I'd keep as "2to 5years". However it's awkward. I'd keep as given.
- Expert Knowledge: Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence.
- Lending Knowledge: Loan training and an understanding of lending principles are preferred.
- Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful.
- Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through.
- Analytical and Judicious : Ability to analyze data and make informed decisions in various situations.
- Relationship Builder : Skill in maintaining positive relationships with management, peers, and vendors.
We could split into sections: Requirements (education + experience), Qualifications (expert knowledge, lending knowledge), Skills (communication, attitude, analytical, relationship builder). That seems reasonable.
Now Benefits: "Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more." We'll keep that.
Pay: "Competitive Salary: $22.08 - $29.43, commensurate with experience." We'll output just the range maybe without the phrase. But we need to preserve substantive info; the phrase is filler but we could drop it as it's not essential? The instruction says do not emit heading followed by filler/placeholder text. If we include Pay section with just the range, that's fine. The phrase is filler; we can omit it. We'll keep just "$22.08 - $29.43 Hourly". Also note Travel Percentage Up to 25% - that's not schedule but maybe could be under Schedule? But schedule is about work hours; travel percentage is not schedule. We'll omit Schedule.
Now construct HTML.
We'll have:
About the role
Join Our Award-Winning Team as a Member Advisor at our Bedford Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions again in 2026, for the fourth consecutive year ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? Are you skilled at providing personalized advice and connecting members with the right products and services? If youre ready to make a meaningful impact in our members' lives and our community, wed love to meet you!
Responsibilities
- Deliver Exceptional Service: Conduct transactions, from teller functions to loan processing, with precision and efficiency.
- Provide Financial Guidance: Offer insightful budget counseling and financial advice tailored to individual member needs.
- Ensure Compliance: Follow procedures for daily operations and stay updated with regulatory requirements.
- Build Trusted Relationships: Act as a reliable resource, resolving issues from start to finish with professionalism and care.
- Achieve Sales Goals: Proactively engage in referral and cross-selling opportunities to meet and exceed sales and service targets.
- Exceed Expectations: Deliver service aligned with HHCUs Service Promises, prioritizing member interests.
- Foster Positive Interactions: Build rapport with friendly and informative communication to understand and meet member needs.
- Enhance Member Satisfaction: Res
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which headings to use based on content. We have enough for Responsibilities, Requirements, Benefits, Pay. Could also have Qualifications (education) and Skills (communication, analytical). But to avoid many thin sections, we could combine education and experience into Requirements, and skills into Skills. Let's decide:
- About the role: overview paragraph(s).
- Responsibilities: bullet list of duties.
- Requirements: education and experience (high school diploma, associate/bachelor preferred, 2-5 years retail/customer service in financial industry with cash handling and clerical experience).
- Qualifications: maybe lending knowledge? Or we could treat "Expert Knowledge: Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence." as Qualifications. Also "Lending Knowledge: Loan training and an understanding of lending principles are preferred." Could be Qualifications.
- Skills: communication, professional attitude, analytical, relationship builder.
But we need to avoid filler. All these have concrete content.
We'll produce sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay.
Schedule: not mentioned (Travel Percentage Up to 25% but that's travel, not schedule). No schedule details, so omit Schedule.
Now craft HTML.
We need to preserve all substantive information, not invent or summarize away detail. Must keep details like "Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions again in 2026, for the fourth consecutive year !" Keep that.
We must remove boilerplate: EEO, apply now, etc. Also remove "Apply Overview Salary Range $22.08 - $29.43 Hourly Travel Percentage Up to 25% Apply Member Advisor". Also remove duplicated lines, navigation, cookie, legal, scam-warning. Also remove "Apply Now and take the next step in your career with Hoosier Hills Credit Union." and "Hoosier Hills Credit Union is an Equal Employment Opportunity Employer." Also remove "PM19 Share job details to Compensation details: 22.08-29.43 Hourly Wage PIbeee06e600f5-25448-41703870". Also remove "Apply Overview" etc.
We need to keep the salary range and benefits etc.
Let's extract content:
Overview paragraph: "Join Our Award-Winning Team as a Member Advisor at our Bedford Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions again in 2026, for the fourth consecutive year ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? Are you skilled at providing personalized advice and connecting members with the right products and services? If youre ready to make a meaningful impact in our members' lives and our community, wed love to meet you!"
That's about the role.
What We Offer: "Competitive Salary: $22.08 - $29.43, commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more. A Rewarding Career: Be part of a team thats dedicated to making a difference in the lives of our members and the community."
Opportunity Overview: "As a Member Advisor (MA) at Hoosier Hills Credit Union (HHCU), you'll be the cornerstone of our commitment to delivering exceptional member service. Your role is pivotal in establishing and nurturing relationships with members, ensuring they receive personalized advice, and connecting them with products and services tailored to their financial goals. You will handle transactions, provide account services, and offer guidance on a range of financial needs while striving to exceed member expectations."
What Youll Do: list bullet points.
What Were Looking For: list.
We need to ensure we keep all bullet points.
Let's list responsibilities bullet points exactly as in text:
- Deliver Exceptional Service: Conduct transactions, from teller functions to loan processing, with precision and efficiency.
- Provide Financial Guidance: Offer insightful budget counseling and financial advice tailored to individual member needs.
- Ensure Compliance: Follow procedures for daily operations and stay updated with regulatory requirements.
- Build Trusted Relationships: Act as a reliable resource, resolving issues from start to finish with professionalism and care.
- Achieve Sales Goals: Proactively engage in referral and cross-selling opportunities to meet and exceed sales and service targets.
- Exceed Expectations: Deliver service aligned with HHCUs Service Promises, prioritizing member interests.
- Foster Positive Interactions: Build rapport with friendly and informative communication to understand and meet member needs.
- Enhance Member Satisfaction: Resolve discrepancies. Proactively address requests and ensure exceptional service, boosting overall member satisfaction.
- Collaborate and Contribute: Communicate effectively with your team, share important updates, and support branch events and community outreach.
- Maximize Member Value: Utilize your knowledge of HHCU products to create meaningful value for members and align with our organizational goals.
- Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development.
Note some have periods inside; we keep as is.
Now Requirements/Education/Experience:
- Educational Background: High school diploma or equivalent required. Associate or Bachelor's Degree Preferred.
- Relevant Experience: 2to 5years in a retail or customer service role in the financial industry with cash handling and clerical experience.
Note "2to 5years" should be "2 to 5 years". We'll keep as given but maybe fix spacing? We must not invent or summarize away detail, but we can correct obvious typo? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Changing "2to 5years" to "2 to 5 years" is a minor formatting fix, not inventing. Probably okay. But to be safe, keep exactly as given? It's missing a space. Might be considered a typo but still substantive. I'd keep as "2to 5years". However it's awkward. I'd keep as given.
- Expert Knowledge: Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence.
- Lending Knowledge: Loan training and an understanding of lending principles are preferred.
- Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful.
- Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through.
- Analytical and Judicious : Ability to analyze data and make informed decisions in various situations.
- Relationship Builder : Skill in maintaining positive relationships with management, peers, and vendors.
We could split into sections: Requirements (education + experience), Qualifications (expert knowledge, lending knowledge), Skills (communication, attitude, analytical, relationship builder). That seems reasonable.
Now Benefits: "Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more." We'll keep that.
Pay: "Competitive Salary: $22.08 - $29.43, commensurate with experience." We'll output just the range maybe without the phrase. But we need to preserve substantive info; the phrase is filler but we could drop it as it's not essential? The instruction says do not emit heading followed by filler/placeholder text. If we include Pay section with just the range, that's fine. The phrase is filler; we can omit it. We'll keep just "$22.08 - $29.43 Hourly". Also note Travel Percentage Up to 25% - that's not schedule but maybe could be under Schedule? But schedule is about work hours; travel percentage is not schedule. We'll omit Schedule.
Now construct HTML.
We'll have:
About the role
Join Our Award-Winning Team as a Member Advisor at our Bedford Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions again in 2026, for the fourth consecutive year ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? Are you skilled at providing personalized advice and connecting members with the right products and services? If youre ready to make a meaningful impact in our members' lives and our community, wed love to meet you!
Responsibilities
- Deliver Exceptional Service: Conduct transactions, from teller functions to loan processing, with precision and efficiency.
- Provide Financial Guidance: Offer insightful budget counseling and financial advice tailored to individual member needs.
- Ensure Compliance: Follow procedures for daily operations and stay updated with regulatory requirements.
- Build Trusted Relationships: Act as a reliable resource, resolving issues from start to finish with professionalism and care.
- Achieve Sales Goals: Proactively engage in referral and cross-selling opportunities to meet and exceed sales and service targets.
- Exceed Expectations: Deliver service aligned with HHCUs Service Promises, prioritizing member interests.
- Foster Positive Interactions: Build rapport with friendly and informative communication to understand and meet member needs.
- Enhance Member Satisfaction: Res