Meeting Planner

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About the role

The Dispute Resolution Planner manages end-to-end scheduling, venue sourcing, and logistical coordination for FINRA arbitrations. This role serves as the primary point of contact for hearing logistics, working closely with case administrators, coordinators, and external vendors to ensure efficient and cost-effective execution of dispute resolution proceedings. The Dispute Resolution Planner evaluates hearing requests, secures appropriate venues across multiple formats (hybrid and in-person), negotiates favorable contract terms, and manages budgets to support the operational needs of FINRA's Dispute Resolution Services (DRS) department.

Responsibilities

• Identifies and secures appropriate venues, including hotels and FINRA offices, to accommodate hearing requirements and party needs.
• Schedules arbitrations based on hearing request forms from case administrators; coordinates all logistical requirements across hybrid and in-person formats.
• Liaises with DRS staff to ensure seamless execution of proceedings.
• Serves as liaison between parties and venues to address last-minute changes, technical requirements, or special accommodations needed for proceedings.
• Negotiates competitive pricing and favorable contract terms with venues and service providers, including flexible cancellation policies to minimize costs for rescheduled or cancelled hearings.
• Monitors and manages scheduling-related expenses to ensure cost-effective operations.

Requirements

• Bachelor’s degree in business administration, hospitality, or related field; or equivalent combination of education and experience
• 3-5 years of experience in scheduling coordination, legal operations, or vendor management
• Strong organizational and multitasking abilities with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and problem-solve in a fast-paced environment
• Strong negotiation and vendor management capabilities
• Proficiency with Microsoft Office Suite and Adobe

Preferred Qualifications

• Experience working in legal services, dispute resolution, arbitration, or regulatory environments
• Knowledge of the hospitality, financial services, and/or securities industry

Skills

• Planner
• Outlook
• Scheduling

Additional Information

The manager is looking for someone who can execute on the SOPs already written, with the opportunity to move into a supervisory/managerial role for a small team.

This is a Contract to Hire position based out of Rockville, MD, with hybrid work arrangements available.

Pay

The pay range for this position is $16.00 - $24.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include specific elections, plan, or program terms. If eligible, the following benefits may be available for this temporary role:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Schedule

This is a hybrid position located in Rockville, MD.