Meeting Manager

The MOX Agency The MOX Agency is a boutique meetings and events agency delivering high-touch corporate programs, incentives, and experiences. We are seeking an experienced Meeting Manager to lead client programs while supporting team development and ensuring consistent execution excellence. This role is ideal for a confident meeting professional who can independently manage programs, communicate directly with clients, own budgets, and guide Event Coordinators through planning and execution. Role Overview The Meeting Manager is responsible for owning programs end-to-end. This includes client management, budgeting, contracting, production planning, and on-site execution. The Meeting Manager also plays a key role in mentoring Event Coordinators and upholding agency standards. Experience & Expertise 3–6 years of experience in meetings or event management, agency, or similar environmentsProven ability to execute client programs appropriate to a manager levelActs as lead on Tier 1–3 programs with minimal to no supervisionServes in a strong support role on Tier 4 programsExperience managing full program lifecycles, including:RFP evaluation and responsesClient meetings and presentationsProposal development and revisionsBudget creation and managementSite inspections and destination coordinationContracting and risk managementProduction schedules and on-site executionFinal billing and program closeout Leadership & Team Support Guides, delegates to, and supports Event Coordinators to promote growth and learningProvides clear direction and feedback on assigned tasksModels professional behavior and accountabilitySupports adherence to agency processes and standards Client Communications Communicates confidently and professionally with clients, both verbally and in writingLeads initial client calls, gathers critical program information, and presents The MOX Agency’s services appropriatelyManages ongoing client communication with clarity, accuracy, and responsivenessRepresents The MOX Agency professionally in all client environments Project Management & Execution Develops and manages detailed timelines and deadlinesOversees task execution to ensure quality, accuracy, and consistencyDemonstrates strong negotiation skills with vendors and partnersAnticipates challenges and proactively addresses issuesDelivers programs that meet or exceed client expectations Technology & Systems Moderate to advanced understanding of registration and mobile app platformsAbility to confidently explain registration and event technology capabilities to clientsAbility to build, test, and launch registration websitesFamiliarity with AI tools for research, content support, and workflow efficiency is a plusProficient in Microsoft Office and Google Workspace Financial Management Owns program pricing, budgets, and financial performance for programsManages program accounting, invoicing, and closures accurately and on timeIdentifies cost-saving opportunities without compromising qualityBalances client value with agency profitabilityConfidently reconciles programs with minimal to no support Proposals, Design & Creativity Evaluates RFPs and determines appropriate proposal componentsBuilds client proposals from initial concept through revisionsEnsures all RFP requirements are met with thoughtful, strategic solutionsCreates floorplans, event designs, and comprehensive production schedulesDesigns polished event communications, proposals, signage, name badges, and digital assetsApplies strategic and creative thinking across all aspects of the role Travel & Work Environment Moderate travel required depending on program loadTravel typically ranges from 3–7 days per program, approximately 5-10 times per yearProfessional attire and conduct required for all client-facing and on-site work Our Core Values Anticipatory | Humble | Collaborative | Accountable | Adaptable | Positive