MedTech Field Service Technician - Part Time - Omaha, NE
About the role
The MedTech Field Service Technician plays a crucial role in troubleshooting, repairing, and updating medical devices in healthcare settings. The current product line being supported includes an automated medication dispensing system.
Responsibilities
- Troubleshoot and repair existing devices and document the activities performed.
- Replace hardware parts, perform software updates, and calibrate devices.
- Conduct bi-annual or yearly preventative maintenance as needed.
- Assist in the installation and implementation of new devices at customer locations.
- Perform routine system checks and record test data after installation and configuration.
- Maintain and stock parts and tools assigned by the customer.
- Be available on-call, including nights and weekends.
Requirements
- Intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems.
- Experience as a military technician, computer technician, or other complex electronics technician preferred.
- Experience supporting automation equipment in a healthcare setting is a plus.
- Strong communication skills and ability to provide exceptional customer support.
- This position requires a considerable amount of physical labor, including pushing, pulling, stooping, bending, and lifting up to 70 lbs.
- Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
Preferred Attributes
- A+ certification preferred.
- Ability to work independently in customer settings with minimal supervision.
Benefits
This position is not eligible for our Medical Benefits.
Pay
The potential base pay range for this role is $31 - $35 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).
Schedule
This is an ON-CALL, Field Service Technician opportunity with approximately 20-25 hours per week. While the hours are estimated and need is not guaranteed, this is historically the need.
Travel
- Travel locally for up to 2-3 hours to support customer needs.
- Respond to and arrive at customer sites within the service ticket’s Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours per the details of each ticket).
Vaccine/Immunization/Hospital Credentialing Requirement
To obtain credentials, individuals must meet the immunization requirements specified by the facility, which typically include: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)).
IQVIA Commitment
IQVIA is committed to integrity in its recruitment process and maintains a zero tolerance policy for candidate fraud. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.
Location
Omaha, NE
Culture
At IQVIA, we believe in empowering our colleagues with better data, smarter technology, and deeper expertise to change what’s possible for patients. Our culture is built on a shared belief that when people are empowered, they can make a tangible impact. We strive to create a workplace where people tend to stay, grow, and do the best work of their careers.