Medsurg/Tele (2S) Secretary - Unit Days 7am-3:30pm

JOB SUMMARY

The Unit Secretary, reporting to the Nursing Unit Director, with assignment and direction from the Charge Nurse or Registered Nurse/LVN designee, is responsible for assisting in the planning, implementing and evaluating the activities occurring in the nursing station by performance of clerical/receptionist & Cardiac Monitoring duties. This position is responsible for maintaining the physical environment of the nursing unit.

About the Role

• Supports the hospital mission and vision with emphasis on customer relations.
• Utilizes knowledge of patient’s age, spiritual and cultural diversity into unit communication & organization.
• Contributes to the provision of safety and quality care that result in positive outcomes in patient care.

Responsibilities

• Prepares daily lists with room number and patient names with vital signs, dietary lists, etc.
• Fills in complete information on all forms as required by the department.
• Identifies correct patient name sticker before putting charts together and ensures all paperwork has the proper name stickers on.
• Maintains Kardexes and Diagnostic logs to ensure complete and accurate information for patient follow-up.
• Transcribes and transmits physician orders to appropriate areas under supervision of an RN regarding the scheduling of patient activities and tests.
• Follows up on written and oral instructions; promptly reports matters requiring immediate nursing intervention.
• Fills and copies all documents as required.
• Routinely calls for and obtains old medical records for patients upon their admission.
• Updates and thins "longstay" charts, as per policy, when necessary.
• Aids in preparation of pre-surgical charts.
• Title all charts of discharged patients within the same shift that the patient was discharged from the hospital.
• Maintains a well-supplied, organized nursing station.
• Participates in economical utilization of supplies and equipment and orders supplies as necessary with cost-awareness.
• Checks for accurate delivery as ordered and stocks supplies in proper storage cart.
• Communicates with other departments for services needed.
• Promptly notifies departments of STAT tests, procedures and treatments.
• Demonstrates competence in functioning as a receptionist on the nursing unit and communicates with physicians, ancillary departments, patients and visitors.
• Remains composed, able to provide direction during emergency situations, STAT requests or orders.
• Posts the patient's allergies in red ink on Chart, Kardex, MAR, and Admission order sheet.
• Initiates and disseminates all patient charges ensures that all charges are recorded and sent to data processing.
• Fills and copies all documents as required.
• Completes all daily clerical work assignments by the end of the assigned shift without interference to the quality of work.
• Makes environmental rounds every day and submits reports to the appropriate department or director.
• Keeps communication boards clean and updated.
• Promptly makes all arrangements for outside services, transfers, CAT scans, ambulance services, etc.; coordinates schedules for maximum efficiency.
• Always identifies self and unit when answering the phone; correctly receives telephone information, delivers messages, and/or refers phone calls to the appropriate person; forwards all information as required.
• Responds immediately and appropriately to inquiries, requests, patient call lights and telephone calls.
• Always communicates problems to the Charge Nurse, Nurse Manager and/or Director promptly; asks questions to clarify misunderstandings.
• Gives and receives shift report at the start and end of shift on a daily basis.
• Performs other duties as assigned.

Requirements

• High School Graduate or equivalent experience preferred.
• Minimum of one year of acute hospital experience preferred.
• Current Basic Life Support (CPR) AHA.
• Certain competencies in Medical Terminology.

Qualifications

• Knowledge of patient’s age, spiritual and cultural diversity into unit communication & organization.
• Competence in functioning as a receptionist on the nursing unit and communicating with physicians, ancillary departments, patients and visitors.
• Ability to remain composed, provide direction during emergency situations, STAT requests or orders.
• Ability to post patient's allergies in red ink on Chart, Kardex, MAR, and Admission order sheet.
• Ability to initiate and disseminate all patient charges ensures that all charges are recorded and sent to data processing.

Skills

• Medical Terminology.
• Basic Life Support (CPR).
• Cardiac Monitoring.
• Customer Relations.
• Emergency Situations Management.

Benefits

• Not specified.

Pay

• Not specified.

Schedule

• Not specified.