Medium Voltage Specialist (2 Openings) — Western

At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model and a team-driven environment where your impact is seen and felt.

Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role.

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About the role

The Medium Voltage Specialist is primarily responsible for handling Medium Voltage escalations for SMA's customers and suppliers. The Medium Voltage Specialist partners closely with the Medium Voltage engineering team in SMA AG to work through solutions for SMA's U.S. customers and suppliers. This position is also responsible for performing warranty repairs, technical support, and extensive testing of the internal workings of SMA Medium Voltage products. We currently have 2 openings for this role in the Western region.

Responsibilities

• Test, troubleshoot, repair, and analyze SMA Large Scale MV systems in the field, including Medium Voltage Transformer core testing, operations and maintenance, and site visits.
• Apply expert knowledge and training from high voltage test equipment to identify root causes for SMA's internal quality 8D reports.
• Develop detailed knowledge to aid in the creation of processes and procedures for SMA's Medium Voltage products and associated accessories.
• Determine correct courses of action after conducting DGA sampling and obtaining results from DGA reports.
• Maintain accurate inventory count of spare parts provided by SMA.
• Repair external leaks and cold-weld patches on Medium Voltage Transformers.
• Work regularly with high voltage DC, three phase power, high AC voltage, and related software/firmware of SMA products.
• Maintain a high level of customer satisfaction while striving to lower the costs of field service expenditure.
• Collaborate cross-functionally with the Global Service Organization, Quality, and Suppliers to provide customers with Root Cause Analysis of failures and keep them informed of RCA status.
• Perform and maintain maintenance activities in accordance with the SMA product maintenance manual on assigned sites with customer contractual obligations.
• Other duties as assigned or required.

Requirements

• Certifications in the following are required through the AVO Training Institute or another accredited institution/trade school (either already obtained or trained upon hiring):
  • Medium Voltage Transformer Levels I and II
  • Switch Gear and Circuit Breaker Maintenance with grounding and bonding
  • Electrical Safety for Utilities
  • Substation Maintenance I and II
• Familiarity with High Voltage test equipment and understanding of results from such equipment.
• A bachelor's degree in a technical field is strongly preferred, or relevant years of qualified experience.
• At least 5 years of experience in electrical, electronic, and/or network communications.
• At least 5 years of experience with Medium Voltage equipment.
• Prior experience with cold weld patch repairs and field transformer repairs.
• Experience with pad mounted transformers, Medium Voltage Terminations, and operation of switchgears is preferred.

Skills

• Ability to work nonstandard business hours occasionally to support service customer contracts, including required weekend and/or night work depending on customer requirements.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of the National Electric Code is preferred.
• Advanced knowledge of power plant measurement devices and techniques is strongly preferred.
• Ability to analyze and solve problems effectively.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel).
• Direct interface with German counterparts for technical assistance and guidance on MV systems, attending meetings on a daily or weekly basis.
• Significant domestic and international travel required.

Physical Requirements

• While performing the duties of this job, the employee is required to travel, stand, walk, talk, hear, and observe surroundings at site locations.
• Occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• Must routinely lift up to 50 pounds.
• Work environment is constrained to a field service environment, with occasional functions in a corporate office.
• Occasionally exposed to electrical hazards and extreme temperatures.
• The noise level in the work environment is usually moderate.

Benefits

• Comprehensive health, dental, and vision coverage, including $0 premium options.
• 401(k) plan with company match.
• Opportunities for professional development and training.
• Inclusive, collaborative, and innovative work environment.

Pay

$38.00 to $43.00 per hour, dependent on experience and qualifications.

Schedule

Remote work model.