Medication Support Compliance Resident Manager

About the role

Since 2020, dWELL has been an affirming recovery housing program supporting young adults in their transition to independence through residences and a community‑based approach that fosters growth and healing. The program provides a personalized, foundational, skills‑based model that helps young adults pursue their individual life goals. We are seeking a detail‑oriented, compassionate, and highly organized overnight Medication Support Compliance Resident Manager to join our Main House team.

Responsibilities

• Provide overnight residential and medication support: maintain accurate documentation, support resident needs and household routines, supervise overnight staff, ensure a safe transition to the morning team.
• Maintain and monitor accurate medication records, inventory, and related information in client management software for consistency across shifts.
• Document and identify discrepancies or missing information during medication support compliance for follow‑up by senior leadership.
• Coordinate with House Managers, Resident Advisors, program staff, and leadership to communicate medication updates, documentation concerns, resident needs, emergencies, and important shift information.
• Complete shift reports, incident documentation, and other required records, ensuring critical information is communicated to the incoming shift.
• Provide overnight residential support by monitoring the home, completing routine rounds, responding to resident needs and emergencies, supporting residents in crisis, and escalating concerns to leadership as needed.
• Supervise RAs during overnight shifts, delegate and monitor tasks, and provide guidance to ensure resident and household needs are addressed safely and consistently.
• Support household routines and independent living skills as needed and ensure the residence is prepared for the morning team.
• Participate in staff meetings and training and contribute to improvements in medication support, documentation, and residential workflows.

Requirements

• Bachelor’s degree in Nursing, Pharmacy, Health Sciences, Behavioral Health, or a related field (preferred).
• 2+ years of experience in medication management, behavioral health, residential services, healthcare, recovery services, or a related setting.
• Experience with medication reconciliation, medication records, medication documentation, and/or medication management systems (strongly preferred).
• Experience using electronic medication management systems or electronic health records.
• Strong attention to detail and ability to identify, document, reconcile, and escalate medication discrepancies or changes.
• Strong organizational skills with the ability to manage medication records, documentation, inventory, and time‑sensitive responsibilities accurately and consistently.
• Ability to maintain confidentiality and handle sensitive resident, medical, and medication information appropriately.
• Strong written and verbal communication skills, with the ability to communicate medication updates, discrepancies, and resident concerns clearly to House Managers and leadership.
• Ability to work independently overnight while maintaining a high level of accountability, attention to detail, and sound judgment.