Medication Liaison

Primary Responsibilities

Serve as an on-site pharmacy resource within the partner clinic to support coordination
BUILD relationships with clinic staff, providers, and pharmacy teams
SUPPORT prescription routing and prior authorizations
MONITOR prescription status and resolve delays
RECRUIT and ENROLL patients into Genoa services
CONDUCT adherence outreach and manage refills
CORPORATE medication delivery as needed and where permitted by state regulations
MANTAIN accurate documentation and insurance information
ENSURE compliance with HIPAA and regulations
IDENTIFY workflow gaps and SUPPORT process improvements

Success Measures

• InCREASE patient enrollment and engagement
• IMPROVE prescription turnaround time
• ENHANCE adherence and refill completion
• STRONG clinic and provider SATISFACTION
• ACCURATE documentation and COMPLIANCE

Required Qualifications

• High School Diploma/GED
• Active Pharmacy Technician License in state of residence (or ability to obtain within 30 days of hire)
• 3+ years of pharmacy, healthcare, or related experience
• Ability to manage multiple tasks and follow processes
• Access to reliable transportation (if travel is required)

Preferred Qualifications

• National Pharmacy Technician Certification (CPhT)
• Experience with prior authorizations and insurance processes
• Behavioral health or community care experience
• Familiarity with EHR or pharmacy systems
• Microsoft Office experience
• Patient engagement or enrollment experience

Soft Skills

• Strong communication and organizational skills

Pay

The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

About the Role

The Pharmacy Technician - Clinic Pharmacy Liaison (Medication Access Coordinator) is an on-site, clinic-embedded role that supports coordination between Genoa pharmacy teams, partner clinic care teams, and patients to promote timely access to medications and an excellent patient experience.

Qualifications

Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Skills

Strong communication and organizational skills

Benefits

Some Of Our Offerings Include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Schedule

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

Pay

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

UnitedHealth Group

We are committed to helping people live healthier lives and making the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life.