Medicare Sales Field Agent - North Chicago

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. This position covers the North Chicago territory including Evanston, Waukegan, Skokie and the surrounding areas.

About the role

This is a field-based role, and you must live in the designated territory to serve the local community. As part of a collaborative team of 8–12 Medicare Sales Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you'll help bring Humana's strategy to life: deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and influence.

Responsibilities

• Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage.
• Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits—providing a personalized experience that sets Humana apart.
• Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource and building relationships in your community.

Requirements

• Active Health Insurance License required or ability to obtain.
• Must reside in the assigned territory as listed in this job posting.
• Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events, and engaging with the community through service, retail environments, organizations, volunteer work, or local events.
• Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).

Qualifications

• Active Life and Variable Annuity Insurance License.
• Background in selling Medicare products.
• Experience in public speaking or delivering presentations to groups.
• Background in supporting Value Based Care organizations.
• Familiarity with Salesforce or similar CRMs.
• Associate or bachelor’s degree.
• Bilingual in English and an additional language, with the ability to speak, read, and write fluently in both languages.

Benefits

• Medical, Dental, Vision, and a variety of other supplemental insurances.
• Paid Time Off (PTO) and Paid Holidays.
• 401(k) retirement savings plan with a company match.
• Tuition reimbursement and/or scholarships for qualifying dependent children.

Schedule

Meeting with members requires appointments and/or event times that may vary at night and weekends. Flexibility is essential to your success.

Scheduled Weekly Hours: 40

Additional Information

This role is part of our company's driver safety program and requires an individual to have a valid state driver's license. State driver's license is subject to driver license validation and MVR review. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 for property damage or whichever is higher.

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

The first five weeks of employment and attendance for training are mandatory.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service must meet the following criteria: at minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.