Medicare & Final Expense Tele Sales Agent — AI-Enabled Case Manager

About the role

Avid is a high-growth Medicare and life insurance agency powered by Gyde, an AI-native platform. Gyde equips agents with intelligent tools to enhance client outcomes and elevate interactions.

Responsibilities

• Make outbound calls to interested leads and preset appointments
• Handle inbound calls from existing clients in your book of business
• Education and advice on Medicare and life / final expense products
• Enroll prospects into plans and policies, and process carrier paperwork
• Run full needs assessments and present Medicare and final expense options
• Cross-sell appropriate products where beneficial
• Manage your book year-round, being the trusted resource for your clients
• Maintain production targets and required licenses/certifications
• Document every interaction as it happens
• Show up energetic, enthusiastic, and excited every day

Requirements

• No prior insurance experience required; Avid provides training
• Comfortable with technology and curious about AI tools
• Pass a background check
• Must be willing and eligible to obtain a health and/or life insurance license (Avid covers costs)
• If currently appointed with any carriers, obtain a release prior to start date

Qualifications

• Humble, coachable, and comfortable on the phone
• Strong written and verbal communication skills
• Positive attitude and team-first mindset

Skills

• Effective communication
• Technology proficiency, particularly with AI tools
• Client relationship management
• Product knowledge (Medicare and life / final expense)

Benefits

• Base hourly pay: $20 per hour, paid bi-weekly
• Monthly commission bonuses with strong earning potential
• Renewal commissions starting in Year 2 on your existing book of business
• Total annual earnings: $55,000–$80,000
• Paid licensing and certification costs
• Paid training and ongoing support

Pay

$20 per hour + Bonuses + Renewals

Schedule

In-person, West Palm Beach Office