Medical Support Assistant

Job Summary and Responsibilities

You will serve as a vital first point of contact, ensuring seamless patient flow and administrative efficiency within our healthcare setting. You will uphold exceptional service standards by managing patient interactions and supporting operational needs.

• Expertly manage patient scheduling, registration, and record-keeping, ensuring accuracy and confidentiality.
• Handle communications, coordinate referrals, process billing, and maintain a welcoming and organized environment, directly contributing to a positive patient experience and efficient clinic operations.
• Assists with general patient care following established clinic workflows.
• Greets and prepares patients for the health care provider by completing intake duties such as documenting the patient’s reason for visit, obtaining and recording vital signs, reviewing documented drug allergies, asking if patient is taking medications listed in EMR, and completing appropriate screening questionnaires.
• Collections and prepares ordered specimens for laboratory analysis.
• Cleans and sterilizes instruments.
• Ensures patient exam rooms are stocked, clean, and orderly.
• Escalates non-routine issues, questions and/or concerns timely and appropriately.

Job Requirements

• Successful completion of State Health Department approved Certified Nursing Assistant (CNA) program, upon hire or Basic Life Support - CPR, upon hire

Where You'll Work
From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$16.42 - $23.19 /hour