Medical Social Worker, Fostering Connections (PFK)

Overview: $2,000 net sign-on bonus for new employees. 40 hours per week, Monday–Friday, 8:00 AM–5:00 PM.

About the Role

The Social Worker (BSW) assists patients and families with complex medical and behavioral health needs to navigate their illness, aiming to improve or maintain social, emotional, functional, and physical health. Practices professional social work and promotes patient advocacy in accordance with the NASW Code of Ethics for Social Work. Must maintain a current Ohio Social Work license.

Responsibilities

• Functions as a member of an interdisciplinary team and provides care coordination services to patients and their families, including:
  • Screening and identification of patients.
  • Outreach to primary care physicians, specialty physicians, and other service providers to identify patients in need of care coordination.
  • Assisting Care Coordinator in completion of Health Risk Assessment.
  • Assisting Care Coordinator with the development of a family-centered plan of care.
  • Facilitating communication and collaboration amongst the healthcare team.
  • Developing patient’s/family self-management skills through education and resource provision.
  • Managing transitions between settings, caregivers, and providers.
  • Monitoring and follow-up across the continuum of care.
  • Providing consultation, education, and training to staff regarding psychosocial issues that impact the delivery of optimal healthcare services.
• Performs ad hoc tasks as directed by Care Coordinator.
• Participates in orientation and continuing education of staff and students as appropriate.

Requirements

• Bachelor of Social Work (BSW), required.
• Licensed Social Worker (LSW), required.
• Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements.
• Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.
• Active BLS certification, required.

Skills

• Ability to communicate (verbally and written) clearly, conveying information to team members, healthcare providers, and families with professionalism and tact.
• Organization, time management, and prioritization skills.
• Ability to work within a multidiscipline matrix, collaborate with other providers and agencies.
• Ability to relate to diverse age and demographic backgrounds.
• Ability to analyze complex situations, identify potential problems, and develop effective solutions.
• Computer literate with working knowledge of Microsoft products (e.g., Outlook, Word, PowerPoint, Excel, and Teams).
• Working knowledge of Medicaid and other regulatory agency standards, desirable.
• Basic knowledge of healthcare terminology.

Experience

• Experience working in healthcare in a patient-facing role, preferred.
• Electronic Health Record experience, required.
• Working knowledge of Medicaid and other regulatory agency standards, required.

Physical Requirements

• Occasionally: Bend/twist, climb stairs/ladder, exposure to communicable diseases and/or pathogens, driving motor vehicles (work required), electricity, lifting/carrying 0–10 lbs, lifting/carrying 11–20 lbs, machinery, patient equipment, pushing/pulling 0–25 lbs, reaching above shoulder, squat/kneel.
• Frequently: Color vision, depth perception, peripheral vision, standing, walking.
• Continuously: Audible speech, computer skills, decision making, flexing/extending of neck, hand use (grasping, gripping, turning), hearing acuity, interpreting data, problem solving, repetitive hand/arm use, seeing (far/near), sitting.