Medical Secretary - Orthopedics - Full Time(40Hrs)/Days - West Bloomfield

Essential Duties And Responsibilities

• Manages and coordinates high-volume surgical calendars, including scheduling procedures, clinic visits, and related resources (e.g., operating rooms, equipment, and support staff).
• Provides administrative support to assigned surgeon(s), ensuring efficient daily workflow and prioritization of tasks.
• Schedules and confirms patient appointments, procedures, and follow-ups using EPIC electronic medical record system.
• Facilitates completion and tracking of FMLA and disability paperwork, ensuring accuracy, timeliness, and compliance with organizational policies.
• Acts as a liaison between patients, providers, and internal/external departments to coordinate care and resolve scheduling conflicts.
• Maintains and updates patient records, ensuring all documentation is accurate and completed in a timely manner.
• Handles incoming calls, messages, and correspondence with professionalism, providing information with courtesy and tact.
• Affords support for special projects and administrative initiatives as assigned by leadership.
• Maintains confidentiality and complies with all HIPAA and organizational policies.

Education/Experience Required

• High school diploma or G.E.D. equivalent required.
• Minimum of one (1) year experience in a medical office setting preferred.
• Previous experience supporting a high-volume surgical practice strongly preferred.
• Experience with EPIC or similar electronic medical record system preferred.
• Experience with surgical scheduling and calendar management required.
• Familiarity with FMLA and disability processes preferred.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) required.

Additional Skills & Qualifications

• Strong organizational and multitasking abilities in a fast-paced environment.
• Excellent interpersonal and communication skills to interact effectively with patients, physicians, and team members.
• Knowledge of medical terminology and surgical procedures.
• Ability to work independently, prioritize tasks, and meet deadlines.
• High level of attention to detail and accuracy.

Working Conditions

• Fast-paced, high-volume surgical office environment.
• Frequent interaction with patients, providers, and multidisciplinary teams.