Medical Secretary/Medical Assistant

About the role

Discover a rewarding career at Arcare. We are seeking a dedicated and detail-oriented Medical Secretary/Medical Assistant to join our dynamic healthcare team. In this dual role, you will ensure seamless patient care and office operations by managing front-office administrative duties and providing limited patient services under the direction of our healthcare team. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and be committed to providing a positive experience for both patients and staff. This position offers an exciting opportunity to contribute to Arcare’s mission of delivering quality primary healthcare services.

Schedule

Full-time, Monday‑Friday, 8:00 AM – 5:00 PM.

Responsibilities

• Serve as the first point of contact by answering phones, scheduling patient appointments, and providing a welcoming experience for all visitors.
• Prepare medical charts and collect necessary third‑party payment information.
• Record charges, process payments, and assist in maintaining accurate financial transactions.
• Assist healthcare providers during patient visits, performing designated procedures under the supervision of a physician.
• Provide limited direct patient services, ensuring a positive and efficient patient experience.
• Collaborate with Nursing Support Staff to address front‑line clinical and nursing concerns.

Qualifications

• High school diploma or equivalent required
• Strong organizational and multitasking skills
• Proficiency in handling clerical tasks and medical record systems
• Effective communication and interpersonal skills
• Ability to work collaboratively in a fast‑paced healthcare environment
• Experience in a medical office setting preferred but not required

Skills

• Strong organizational skills with the ability to multitask effectively
• Excellent communication and customer service abilities
• Proficiency in medical record management and clerical tasks
• Ability to work as part of a team in a fast‑paced clinical setting
• A commitment to maintaining patient confidentiality and professional standards

Benefits

• Work‑life balance through a predictable schedule; schedules are established early and rarely change, providing a steady workweek rhythm with no routine nights or weekends for most positions.
• Company‑paid employee medical, dental, and vision insurance.
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of employment.
• Company‑paid life insurance and long‑term disability coverage.
• 96 hours of paid vacation time for full‑time employees working 40 hours per week; accrual begins on the first day of employment.
• 96 hours of paid sick time for full‑time employees working 40 hours per week; accru