Medical Secretary II (Infusion Scheduler) - Full time (80 hours per pay period) | Monday–Friday| Bronson Cancer Center – Kalamazoo

About the role

The Medical Secretary II, also known as the Infusion Scheduler, performs various tasks at Bronson Cancer Center – Kalamazoo. This includes scheduling patients for physicians, obtaining necessary insurance authorizations, and managing chemotherapy and infusion schedules.

Responsibilities

• Surgery Scheduling: Completes surgery scheduling of patients for physicians in the practice. Obtains insurance authorizations and coordinates surgery scheduling with other physicians.
• Chemotherapy Infusion Scheduler: Schedules complex oncology appointments, including labs, physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Ensures accurate and safe schedules for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals.
• Trauma Support: Provides clinical and clerical support to 8 Physician’s & 5 Advanced Practice Providers. Completes required forms or letters as necessary.
• Professional Billing: Reviews work queues and posts charges into Practice Management System for provider hospital and office billing. Maintains necessary spreadsheets tracking authorizations and surgical case/procedures. Relays messages to providers.
• General Clerical Duties: Handles internal/external correspondence, answers telephones, and performs other general clerical duties. For Trauma Only: Assists with scheduling meetings, documentation of minutes, depositions, rep visits, and patient clinic scheduling.

Requirements

• High school diploma or general education degree (GED)
• 6-12 months coding experience in a health care setting preferred
• CPC preferred (for Trauma Only)
• Medical Assisting Certificate Required (for Trauma Only)
• Working knowledge of ICD-9 and CPT coding with emphasis on area of specialty
• Excellent communication skills and positive customer relations orientation
• Ability to work independently and demonstrate effective problem-solving
• Physical demands: Regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects

Qualifications

• Strong medical terminology
• Utilizes word processing, spreadsheet, presentation programs, and other relevant software
• Works independently and demonstrates effective problem-solving skills

Skills

• Excellent communication skills (oral, face-to-face, and/or by telephone, and in writing)
• Positive customer relations orientation
• Independent problem-solving skills

Benefits

Details about benefits are not specified in this posting.

Pay

Details about pay are not specified in this posting.

Schedule

Details about the schedule are not specified in this posting.