Medical Secretary - FT

Essential Functions

• Manage physician’s schedule – to include scheduling patient appointments, canceling patient appointments, rescheduling patient appointments.
• Managing telephone calls from patients, other physicians, and other staff; take messages for physicians and nurses; follow-up with those phone calls and take care of patient and physician requests.
• Correspondence with insurance companies.
• Enter charges daily into EMR system.
• Balance daily collections and send to Homewood office.
• Medical record requests; retrieval of and delivery to/from appropriate providers.
• Referrals and pre-certifications.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Prepare consults, surgeries and admissions forms and forward to surgery schedulers.
• Schedule consults with other physicians, tests and procedures at UCA Homewood office and/or outside facilities.
• Complete FMLA papers at patient’s request.
• Fill-in as needed with patient check-in and check-out.
• Assists other secretaries in office and company, which may include some travel to other outlying offices or the Homewood office location.
• Attends staff meetings as required.
• Conducts self in accordance with UCA’s policies and procedures.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Qualifications

• Must display an understanding of medical terminology.
• Must have prior experience in a medical office and display an understanding of physician clinic procedures.
• Show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Show the ability to work independently or within a team in a fast-paced environment.
• Must be able to type documents, email, forms, and other communications quickly and with minimal to no errors.
• Show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
• Show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• Must have a high school diploma or GED equivalent.