Medical Secretary

About the role

Join a Team That Makes a Difference
At Clinical Renal Associates (CRAL), we are dedicated to providing exceptional kidney care through compassionate service, clinical excellence, and a patient-first approach. As part of the Panoramic Health network, you'll join a collaborative team focused on improving the lives of patients with chronic kidney disease and related conditions. We're seeking a friendly, organized, and detail-oriented Medical Secretary to serve as one of the first points of contact for our patients.

Responsibilities

• Welcome patients and visitors with professionalism and compassion while directing them to the appropriate staff.
• Answer incoming phone calls, assist patients, and route calls and messages appropriately.
• Schedule and confirm office appointments, diagnostic testing, procedures, surgeries, and medical consultations.
• Register patients and accurately complete intake paperwork, insurance information, and required documentation.
• Maintain accurate electronic medical records, charts, reports, and correspondence.
• Receive, distribute, and transmit medical records, laboratory results, referrals, and other documentation via fax, email, and mail.
• Absorb patient billing and administrative documentation.
• Prepare reports, correspondence, and other office documents using Microsoft Office applications.
• Maintain office files, medical records, and supply inventory.
• Support daily front office operations and provide administrative assistance to the clinical team.
• Perform additional administrative duties as assigned.

Requirements

• High school diploma or GED.
• Minimum of 1 year of office or administrative experience.
• Proficiency with Microsoft Office Suite.
• Strong communication, organizational, and multitasking skills.
• Excellent customer service and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive patient information.

Preferred Qualifications

• Two or more years of medical office experience.
• Experience with electronic medical records (EMR/EHR) systems.
• Knowledge of medical terminology and healthcare office procedures.

Benefits

Why Join CRAL?
Monday-Friday schedule with no weekends
Supportive, collaborative team environment
Opportunity to make a meaningful impact on patients' lives
Career growth opportunities within the Panoramic Health network
Competitive compensation and comprehensive benefits package for eligible employees, including:
Medical, dental, and vision insurance
Paid time off and holidays
401(k) with company match
Life and disability insurance
Employee Assistance Program
Professional development opportunities

Pay

Competitive compensation and comprehensive benefits package for eligible employees, including:

Schedule

Monday-Friday schedule with no weekends

Application

If you're an organized professional who enjoys helping patients and thrives in a collaborative healthcare environment, we'd love to meet you. Apply today and become part of the dedicated team at Clinical Renal Associates, where compassionate care begins with exceptional people.