Medical Secretary

Assist physicians in providing high-quality patient care while exhibiting strong customer service skills to all patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence, and demonstrate core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate.

Responsibilities

• Answer phones, schedule appointments, check patients in and out, and coordinate specialist appointments.
• Collect patient balances, copays, and credit card payments at time of service.
• Review lists of patients who need appointments and call to schedule when due.
• Verify demographics and insurance carrier information for every patient.
• Assist patients with Kiosk sign-in.
• Comply with OSHA and DOH standards.
• Schedule, coordinate, and track STAT patient referrals and pre-authorizations.
• Adhere to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical, and financial information.
• Provide superior customer service and outstanding patient care.
• Attend meetings/workshops related to current position and office workflows.
• Perform other miscellaneous job-related duties as assigned.

Requirements

• Pay range: $18.13–$29.90 per hour.

Schedule

• Monday–Friday, 8:00 AM–5:00 PM, with rotating weekends.
• 8-hour daily shifts.

Location: Brown Health Medical Group Primary Care – 593 Eddy St, Executive Suite, Providence, Rhode Island 02903.