Medical Scribe- Float

About the Role

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey, from morning huddles to exam room observations and post-visit follow-ups. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their vital role in ensuring accurate, specific, and timely clinical documentation. This position is ideal for pre-med track individuals and those pursuing careers in health informatics, public health, healthcare administration, medical coding, and related fields.

Responsibilities

• Documenting Patient Encounters (~80%)
  • Join the provider in the exam room to observe patient visits.
  • Document patient encounters in a structured note, including history of present illness, assessment, plan, and physical exam.
  • Assign appropriate CPT and ICD-10 codes.
  • Prepare After Visit Summaries.
  • Consult with the provider to ensure accurate and specific documentation.
• Clinical Documentation Improvement (~10%)
  • Request and review medical records.
  • Leverage Oak Street's population health tools to support clinical documentation improvement.
  • Prepare for and support Daily Huddles and Clinical Documentation Reviews.
  • Consult with the provider on clinical documentation opportunities.
• Administrative Support (~10%)
  • Place orders and referrals.
  • Address tasks.
  • Support the care team with additional responsibilities related to clinical documentation.
  • Perform other duties as assigned.

Qualifications

• Knowledge
  • Knowledge of medical terminology and common medications [required].
  • Prior clinical experience, including shadowing and/or volunteering [strongly preferred].
  • Prior scribe or transcription experience [preferred but not required].
• Skills
  • Advanced listening and communication skills [required].
  • Strong computer literacy and ability to learn new technical workflows [required].
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated].
• Abilities
  • Ability to adapt to new workflows and quickly learn new concepts and skills [required].
  • Ability to type 70+ words per minute [strongly preferred].
  • Ability and willingness to take direction and be a team member providing patient care, including adapting to the provider's working style [required].
  • Ability to be a self-starter within the role scope.
  • Excellent job attendance, including the ability to work in-person in our clinics [required].
  • Ability to commit to at least 1 year in the role (2+ years is ideal) [required].
  • Ability to work approximately 40-45 hours per week during clinic hours with predictable hours and break times [required].
  • Compliance with hospital and Oak Street Health policies, including HIPAA [required].
  • US work authorization [required].

Pay

The typical pay range for this role is $17.00 - $34.15 per hour. This pay range represents the base hourly rate for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.

Benefits

This full-time position is eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details are provided during the application process and on Benefits Moments.

Anticipated Weekly Hours: 40 | Time Type: Full time