Medical Screener
KEDPLASMA · Dallas, TX · 3 wk ago
HealthcareFull-time
About the role
KEDPLASMA is a subsidiary of Kedrion Biopharma Inc., specializing in the collection and procurement of high-quality plasma that is processed into plasma-based therapies. As a Medical Screener, you’ll combine customer service with healthcare procedures in a supportive, community-focused environment where every interaction matters.
Responsibilities
- Greet and register donors, ensuring accurate and timely data entry.
- Guide donors through the health screening process, including reviewing self-administered health history forms and determining if further medical review is needed.
- Perform vital signs assessments (blood pressure, pulse, temperature, weight) and fingerstick blood sampling to measure hematocrit and total protein levels.
- Prepare and calibrate screening equipment according to SOPs, performing basic troubleshooting as needed.
- Monitor donor safety during the screening and donation process, identifying and reporting adverse reactions to medical staff.
- Explain the donation process, plasma center policies, and donor safety guidelines in a clear and professional manner.
- Maintain accurate donor records and ensure all documentation meets cGMP and regulatory requirements.
- Operate internal computer systems, including the National Donor Deferral Registry (NDDR) and Cross Donation Check System (CDCS), according to approved guidelines.
- Maintain a clean, organized, and well-stocked work area, including updating supply lot numbers when new lots are introduced.
- Support the plasmapheresis process by preparing collection machines, monitoring donor comfort, and assisting with disconnection procedures when needed.
- Participate in center audits by providing accurate records and compliance documentation.
- Work collaboratively with other staff to meet production goals and maintain a positive donor experience.
- Answer donor and public inquiries in a courteous and knowledgeable manner, transferring calls as necessary.
Qualifications
- High school diploma or equivalent required.
- At least 1 year of customer service experience, preferably in a healthcare, retail, or plasma/blood collection setting.
- Clinical Laboratory Personnel license required in the State of Louisiana.
- Strong interpersonal skills with the ability to communicate clearly and professionally.
- Detail-oriented with a commitment to accuracy and regulatory compliance.
- Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
- Familiarity with FDA, cGMP, and OSHA standards is a plus.
Benefits
At Kedrion Biopharma Inc., we believe in taking care of our people. Our benefits package is designed to support your health, happiness, and future, including:
- Health & Wellness – Full medical, dental, and vision coverage
- Financial Security – Life insurance, AD&D, and retirement savings plans
- Work-Life Balance – Paid time off, sick leave, and paid holidays
- Career Growth – Training programs and development opportunities
- Extra Perks – Employee discounts, wellness initiatives, and more!